Transformation Manager

Globe Telecom, Inc.; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Career growth

Collaborative team

Competitive pay & benefits

Job summary

GCash in the Philippines is seeking a leader to drive major transformation, coordinating cross-functional teams to align goals, timelines, and deliverables. Will monitor progress, manage change, and act as a primary liaison to keep stakeholders informed of project progress while optimizing policies and processes for customer experience and operational excellence across the NewBiz Group.

Joining a dynamic, collaborative team with a competitive compensation and benefits package, you will help

Responsibilities

• Lead for major transformation or strategic initiatives, coordinating cross-functional teams to ensure alignment on goals, timelines, and deliverables.
• Facilitate change management processes, ensuring that all divisions are prepared for transformation.
• Act as key liaison between groups, gathering feedback, addressing concerns, and keeping stakeholders informed of project progress.
• Monitor the progress of initiatives, track KPIs and other metrics, and prepare regular updates and reports for senior leadership.
• KPIs: Ensure consistency, alignment, and optimization of policies, processes, and initiatives across the NewBiz Group related to key strategic initiatives.
• Optimize cost and maximize ROI for campaigns, special projects, and programs.
• Helps oversee budgets across teams to ensure proper spending is in place.
• Identify opportunities to optimize or automate processes that aims to improve customer experience and to achieve operational excellence.

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

DUTIES AND RESPONSIBILITIES

• Lead for major transformation or strategic initiatives, coordinating cross-functional teams to ensure alignment on goals, timelines, and deliverables.
• Facilitate change management processes, ensuring that all divisions are prepared for transformation.
• Act as key liaison between groups, gathering feedback, addressing concerns, and keeping stakeholders informed of project progress.
• Monitor the progress of initiatives, track KPIs and other metrics, and prepare regular updates and reports for senior leadership.
• KPIs: Ensure consistency, alignment, and optimization of policies, processes, and initiatives across the NewBiz Group related to key strategic initiatives.
• Optimize cost and maximize ROI for campaigns, special projects, and programs.
• Helps oversee budgets across teams to ensure proper spending is in place.
• Identify opportunities to optimize or automate processes that aims to improve customer experience and to achieve operational excellence.

What We Offer

• Opportunity for career growth and development in the #1 FinTech company in the country
• Working with a dynamic and highly collaborative team who want to change the game
• A company that values their people with highly competitive and flexible compensation and benefits package

Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.

GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’.

G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app.

Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions.

Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey.

BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.