Transaction Fraud Detection Lead

globe; Metro Manila; On-site; PHP 420,000 - 680,000; Full time

Benefits offered by this job

Career growth

Flexible compensation and benefits

Dynamic team

Job summary

GCash, a leading FinTech in the Philippines, seeks a Fraud Analyst to detect and analyze fraud risks across monitoring parameters. You will review detection performance, investigate cases for root causes, and collaborate with business units to mitigate risk.

The role requires strong SQL skills, experience with a Fraud Management System, and the ability to work in shifts including weekends and holidays. Fintech or e-commerce background preferred but not required.

Qualifications

• Proficient in SQL and experienced with fraud monitoring systems.
• Strong analytical and problem-solving abilities with attention to detail.
• Good written and verbal communication skills; able to report findings clearly.

Responsibilities

• Fraud detection and analysis to minimize exposure.
• Review and assess monitoring parameters and processes for improvements.
• Investigate fraud cases to determine root causes and impact.
• Collaborate with business units to mitigate risk and provide timely reports.
• Research new fraud techniques and trends; test products for risk.

Skills

SQL (GSQL preferred)

Fraud Management System experience

Analytical thinking

Written and verbal communication

Tools

MS Office

G-Suite

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Duties and Responsibilities:

• Fraud detection and analysis coming from monitoring parameters and processes to minimize and control fraud exposure.

• Proactive and continuous review and assessment of fraud monitoring parameters and processes, including:

• Quality assurance of fraud detections and how they were handled

• Assess performance of detection parameters, profiles, and processes; then provide recommendations

• Investigate fraud related cases to be able to provide information on the root cause, revenue impact, and on how to address this.

• Conduct research and information gathering activities so as to identify new fraud techniques and new fraud trends.

• Analyze and test current and new products and services so as to be able to identify possible fraud and revenue risks, if any.

• Partner and collaborate with business and other operating units across the organization in order to:

• Provide relevant inputs to proactively alleviate and prevent fraud risk

• Ensure that inherent and accepted risks are covered by the fraud team

• Deliver relevant, accurate, timely and actionable reports of fraud cases and detections

Qualifications:

• Proficient in SQL (preferably GSQL). Knowledgeable in MS Office and G-Suite; techno-literate and has strong internet research skills.

• With experience in handling a Fraud Management System.

• Organized, keen on details, self-motivated, and with the ability to perform well with minimal supervision in a fast paced and target driven environment.

• With good analytical and problem solving skills.

• With good written and verbal communications skills

• Should be ok in working in shifts, including weekends and holidays.

• Should be ok in working for more than 8 hours a day, and may be requested to work even on non-scheduled days.

• Preferably with an e-commerce or fintech background but not required

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package