Transaction Fraud Detection

Globe Telecom, Inc.; Metro Manila; Hybrid; PHP 400,000 - 700,000; Full time

Benefits offered by this job

Career growth

Competitive compensation

Flexible benefits

Job summary

GCash in the Philippines is seeking a Fraud Management Analyst to monitor and analyze fraud across platforms, aiming to minimize exposure and strengthen detection capabilities. You will review parameters, investigate incidents, and provide root-cause insights to reduce risk.

Collaborating with business units, you’ll deliver timely, actionable reports and recommendations, while adapting to a fast-paced, shift-based environment that includes weekends and holidays.

Qualifications

• 3–5 years in fraud management (non-customer service) focusing on detection, monitoring, and analysis.

Responsibilities

• Detect and analyze fraud to minimize exposure.
• Investigate fraud incidents and provide root-cause insights.
• Review fraud detection parameters and processes, QA of detections.
• Analyze incidents to surface better countermeasures.
• Collaborate with business units to mitigate fraud risk and deliver actionable reports.

Skills

Fraud analytics

Data analysis

MS Office

G-Suite

Analytical thinking

Attention to detail

Communication skills

Shift work

SQL

Excel

Tools

SQL

Excel

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

RESPONSIBILITIES

• Fraud detection and analysis coming from monitoring parameters and processes to minimize and control fraud exposure.
• Investigate and analyze fraud incidents to be able to provide recommendations on its proper resolution and information on its root cause.
• Proactive and continuous review and assessment of fraud detection parameters, fraud incidents investigated, and fraud processes, including: Quality assurance of fraud detections and how they were handled Assess performance of detection parameters, profiles, and processes; then provide recommendations
• Analysis of the different incidents and fraud types encountered to surface options on how to better address them
• Partner and collaborate with business and other operating units across the organization in order to: Provide relevant inputs to proactively alleviate and prevent fraud risk Ensure that inherent and accepted risks are covered by the fraud team Deliver relevant, accurate, timely and actionable reports of fraud cases and detections

QUALIFICATIONS

• With at least 3-5 yrs experience in fraud management (non-customer service function) specifically in the detection, monitoring, and analysis of fraud.
• With strong data analysis skills.
• Comfortable in handling, analyzing, and manipulating large data for fraud analysis
• With good analytical and problem solving skills.
• Organized, Keen on details, self-motivated, and with the ability to perform well with minimal supervision in a fast paced and target driven environment.
• Knowledgeable in MS Office and G-Suite; Technology literate
• With good written and verbal communications skills
• Should be ok in working in shifts, including weekends and holidays.
• May need to extend and/or work even on non-scheduled days to meet deadlines.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines. Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’. G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.