Training Coordinator

Convey Health Solutions, Inc.; Mandaluyong; On-site; PHP 300,000 - 500,000; Full time

Job summary

Convey Health Solutions Philippines is hiring a Training Coordinator to manage administrative duties for training events, allocate resources, and optimize workflows for the training team. The role includes developing and maintaining the Learning Management System (LMS) with potential facilitation.

The ideal candidate will design curricula, track data, and ensure compliant training delivery while supporting cross-functional teams within the organization.

Qualifications

• Proficiency with Microsoft Office tools (Word, PowerPoint, Excel, Visio).
• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to detail.
• Ability to design and maintain training materials and curricula.
• Ability to coordinate multiple training events and projects.

Responsibilities

• Coordinate and administer training events, sessions and programs.
• Develop, design, and maintain LMS content and workflows.
• Track attendance, evaluate results, and report training data.
• Liaise with stakeholders to ensure training needs are met.
• Maintain training records and materials per regulations.

Skills

MS Office

Adobe Creative Suite

Communication

Organizational skills

Training facilitation

Tools

Word

PowerPoint

Excel

Visio

Captivate

Flash

Dreamweaver

Job description

About Us

Convey Health Solutions, together with Pareto Intelligence™, delivers a powerful combination of purpose-built technology, advanced analytics, and expert services to help health plans thrive in a complex, post--Affordable Care Act environment.

As a trusted partner to Medicare and commercial payers, we provide scalable, compliant solutions that span the entire member lifecycle--from enrollment and billing to risk adjustment, Stars performance, and member engagement. Pareto's deep analytics and financial intelligence complement Convey's operational expertise, enabling our clients to improve performance, reduce costs, and create better healthcare experiences for millions of Americans--especially seniors and vulnerable populations.

Together, we help health plans scale smarter, grow stronger, and make healthcare work better for the people who need it most. Learn more at http://www.ConveyHealthSolutions.com

Job Description

OVERVIEW/GENERAL PURPOSE OF POSITION

The Training Coordinator is tasked to perform administrative and reporting duties to ensure the smooth and effective functioning of training events, allocations, and special projects. The Training Coordinator will manage, design, develop, and coordinate workflows and processes to optimize the working efficiencies of the larger training team. In addition, the coordinator will be responsible for the periodic development, design, and maintenance of Convey’s Learning Management System (LMS). Some facilitation may be involved. This position reports to the Training Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a thorough knowledge of Convey Health programs, products, policies and technology.
• Identify and obtain the supplies, equipment and materials necessary for successful delivery of facilitator-led classes, eLearning classes, and special projects
• Maintain updated curriculum database and training records
• Manage and maintain in-house training facilities and equipment
• Use accepted education principles and track new training methods and techniques
• Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
• Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed
• Develops, coordinates, schedules and maintains all training courses and programs
• Collects, compiles and reports results of evaluation, attendance and training data
• Communicates data and reports as needed
• Prepares and documents procedures for employees and management who are appointed for training
• Maintains management training tracking process, enters data, tracks completion and processes communication and certification to recipients and market leadership
• Develops, Implements, Administers and Maintains a Training Management System
• Manages training materials stipulated by regulations
• Researches training suppliers and materials as needed – including details, cost comparison, and timelines
• Assists with greeting visitors in the building. Documents outside visitors to the building
• Collects and distributes training mail and shipments
• Orders supplies for training and training department as needed
• Balance competing demands of different projects and clients
• Evaluate, select, develop and apply appropriate development methodologies and designs, both individually and in consultation with line manager and/or colleagues
• Represent Convey Health Solutions when dealing with external customers
• Accomplish other tasks as assigned by a duly authorized member of training leadership

Knowledge, Skills, and Abilities:

• Sound knowledge of training design theories and principles.
• Must have a high level of proficiency using Microsoft Office tools, including Word, PowerPoint, Excel and Visio.
• Must have a high level of proficiency using Adobe Creative Suite (including Captivate, Flash, Dreamweaver, etc.)
• Must have excellent written and verbal communication skills.
• Excellent organizational skills.
• Commitment to customer service and collaboration.
• Ability to interpret business needs and produce accurate results.
• Ability to manage and meet deadlines.
• Proven ability to adapt to an ever-changing business environment.
• Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.

Company

Convey -- Philippines

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Convey Health Solutions

Employer Privacy Policy

Equal Employment Opportunity Statement:

Convey Health Solutions is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Convey Health Solutions also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or interview process should contact the Human Resources department.

EEO is the Law

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