Trainer (McKinley) | Onsite

TASQ Staffing Solutions; Taguig; On-site; PHP 279,000 - 446,000; Full time

Job summary

A staffing solutions company in Metro Manila seeks a BPO Trainer to enhance team capabilities and drive operational success through engaging training. The ideal candidate should have at least 2 years of BPO Process Trainer experience, with a preferred background in the travel industry. Key responsibilities include delivering training materials, coordinating schedules, and supervising projects. This onsite role is integral to improving training processes and outcomes.

Qualifications

• At least 2 years of experience as a BPO Process Trainer.
• Ability to deliver engaging training and strengthen team capabilities.

Responsibilities

• Deliver training materials including presentations and manuals.
• Coordinate training schedules based on requirements.
• Execute specialized projects and improve day-to-day activities.
• Executes specialized projects and activities and typically works according to set principles.
• Usually generates and initiates own workload and doesn't need instructions or guidelines.
• Might also supervise work of less experienced professionals providing professional expertise and taking responsibility for the end product.
• Positions at this level are expected to significantly improve the day-to-day activities/processes.

Skills

Experience in Travel industry

BPO Training experience

Job description

Work Setup: Onsite (McKinley, Taguig)

Urgency: Urgent

Status: Active

Account/Category/Campaign: Training

Were looking for a BPO Trainer who can deliver engaging training, strengthen team capabilities, and drive operational success through learning.

Non-Negotiable Requirements:

• Background in Travel, prioritize candidates with experience handling Expedia accounts.
• At least 2 years of BPO Process Trainer experience is required

Key Responsibilities:

• Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc.
• Coordinating training schedule based on training requirements
• Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates.
• Executes specialized projects and activities and typically works according to set principles.
• Usually generates and initiates own workload and doesn't need instructions or guidelines.
• Might also supervise work of less experienced professionals providing professional expertise and taking responsibility for the end product.
• Positions at this level are expected to significantly improve the day-to-day activities/processes.