Trading Services Manager (Individual Contributor)

Testing Site - JPMC; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Night shift

Onsite work

Job summary

Testing Site - JPMC is seeking a Trading Services Associate (Manager) to ensure timely trade capture, lifecycle processing, and settlements for OTC derivatives with private banking clients. You will collaborate across front, middle, and back office to resolve issues and strengthen controls.

The role emphasizes accuracy, risk reduction, and process improvements, with a night shift and onsite, full-time setup in Metro Manila. You will contribute to scalable systems and client service excellence.

Qualifications

• 5 years of experience in trading services or middle office roles.
• Knowledge of front-to-back operations including settlements and regulatory reporting.
• Understanding of derivatives products listed in the job description.
• Strong analytical and problem-solving abilities to identify actions.
• Excellent attention to detail in high-volume, time-sensitive workflows.
• Effective written and verbal communication across functions.
• Ability to work independently and manage priorities.

Responsibilities

• Validate and approve trade booking tickets with checks.
• Capture, enrich, and process trades to on-time settlement with high accuracy.
• Investigate and resolve booking discrepancies end-to-end.
• Escalate potential risk incidents and resolve root causes.
• Maintain records for audits and controls.
• Partner across ops, tech, and front office to resolve issues.
• Identify and implement process improvements for scalability and control.
• Contribute to transformation initiatives and best practices.
• Communicate status updates to stakeholders.
• Maintain client-focused mindset while meeting SLAs.

Skills

Trade support

Derivatives knowledge

Regulatory reporting

Analytical thinking

Attention to detail

Communication skills

Time management

Tools

Murex

Job description

Join a team where precision meets impact. You will help ensure every over‑the‑counter derivatives trade for our private banking clients is captured, controlled, and settled correctly. Your work reduces risk, strengthens client trust, and drives scalable growth. If you love solving complex problems and improving how work gets done, this role is for you. Step into a space where your attention to detail and drive for better processes truly matter.

As a Trading Services Associate (Manager) in the Trading Services team, you will ensure timely and accurate trade capture, lifecycle processing, and settlements for over‑the‑counter derivatives traded with private banking clients. You will partner with colleagues across the front, middle, and back office to resolve complex issues, maintain strong controls, and elevate risks promptly. You will also identify and deliver process improvements that enhance scalability, efficiency, and client experience. We will support you with clear procedures, experienced teammates, and opportunities to broaden your product and operations expertise.

Job responsibilities

• Validate and approve trade booking tickets with thorough checks against standard operating procedures.
• Capture, enrich, and process trades through the full lifecycle to on‑time settlement with high accuracy.
• Investigate and resolve complex booking discrepancies from advisors, investors, and the trading desk, owning updates end to end.
• Apply and maintain current knowledge of standard operating procedures; document and report any deviations.
• Escalate potential business risk incidents promptly and collaborate to mitigate root causes.
• Maintain complete records of incidents, actions taken, and outcomes to support audit and control requirements.
• Partner across operations, technology, and front office teams to drive effective, timely issue resolution.
• Identify and implement process improvements that enhance scalability, efficiency, and control effectiveness.
• Contribute to transformation initiatives and adopt best practices to strengthen the control environment.
• Communicate clearly and professionally with stakeholders to set expectations and provide status updates.
• Uphold a client‑focused mindset in all activities while meeting service level objectives.

Required qualifications, capabilities, and skills

• 5 years of experience in trading services, trade support, or middle office roles supporting derivatives operations.
• Working knowledge of front‑to‑back operations processes, including documentation, confirmations, settlements, and regulatory reporting.
• Understanding of derivatives and hedging products such as interest rate swaps, basis swaps, cross‑currency swaps, forward rate agreements, foreign exchange, zero‑coupon and overnight index swaps, bonds, and futures.
• Strong analytical and problem‑solving skills with the ability to assess issues and define next best actions.
• Excellent attention to detail and commitment to accuracy in high‑volume, time‑sensitive workflows.
• Effective written and verbal communication skills with the ability to collaborate across functions.
• Ability to work independently, manage priorities, and meet deadlines in a fast‑paced environment.

Preferred qualifications, capabilities, and skills

• Experience with operations controls, risk frameworks, and timely incident escalation.
• Hands‑on exposure to trading or risk platforms such as Murex.
• Familiarity with documentation standards and regulations, including International Swaps and Derivatives Association documentation and United States derivatives rules.
• Track record of delivering process improvements or automation in operational environments.
• Experience supporting private banking or wealth management client flows.
• Knowledge of settlements and regulatory reporting for over‑the‑counter derivatives.
• Continuous improvement mindset with adaptability to evolving processes and requirements.

Additional Information:

• Shift Schedule: Night Shift
• Work Setup: Full Time Onsite

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.