Trade Lifecycle Analyst

Hammerjack Pty Ltd; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Hammerjack Pty Ltd in Metro Manila, Philippines, seeks a Supervisor, Managed Funds Operations to lead a team ensuring accurate custody processing across settlements, income, and reconciliations. You will drive risk controls and collaborate with clients and stakeholders to deliver consistent service.

You will develop people, oversee day-to-day custody operations for pooled investment vehicles, and push continuous process improvements, automation ideas, and change initiatives.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or a related field.

Responsibilities

• Lead daily team execution of custody processing activities, including settlement, asset servicing, income processing, tax processing, reconciliations, and related servicing tasks
• Monitor work queues, allocate tasks, and balance capacity to maintain coverage during peak volumes, absences, and holidays
• Review and authorize transactions and adjustments within approved authority limits and control procedures
• Investigate and resolve exceptions, breaks, fails, and client inquiries within agreed timelines
• Maintain accurate processing and escalation routines aligned to documented procedures and service level agreements (SLAs)
• Identify, escalate, and help remediate operational risks, control gaps, and recurring processing issues
• Support internal audits, risk reviews, and regulatory examinations by preparing clear evidence and timely responses
• Drive disciplined reconciliation practices, including timely clearance of aged or outstanding items
• Partner with client service, relationship management, and operations stakeholders to deliver a consistent client experience
• Contribute to process improvement through standardization, automation ideas, and support for change initiatives, enhancements, or migrations

Skills

Team leadership

Attention to detail

Communication skills

Time management

Risk management

Process improvement

Organizational awareness

Stakeholder coordination

Education

Bachelor's degree in Finance, Accounting, Business

Tools

SWIFT

Custody platforms

Automation tools

Compliance tooling

Job description

Job Description :

Bring your operations leadership to a role where accuracy, controls, and client outcomes matter every day. You will lead a team supporting pooled investment vehicles and help deliver consistent, high-quality servicing across the custody lifecycle. You will partner closely with peers and stakeholders to resolve exceptions quickly and reduce operational risk. If you enjoy improving processes and developing people, this role offers a strong platform to grow your impact.

As a Supervisor, Managed Funds Operations in Managed Funds Operations, you lead day-to-day custody operations supporting managed funds and other pooled investment vehicles. You help ensure transactions are processed accurately, on time, and with strong controls, while developing a team of operations professionals. You collaborate with partners to deliver responsive client servicing and continuous process improvement.

Job responsibilities

• Lead daily team execution of custody processing activities, including settlement, asset servicing, income processing, tax processing, reconciliations, and related servicing tasks
• Monitor work queues, allocate tasks, and balance capacity to maintain coverage during peak volumes, absences, and holidays
• Review and authorize transactions and adjustments within approved authority limits and control procedures
• Investigate and resolve exceptions, breaks, fails, and client inquiries within agreed timelines
• Maintain accurate processing and escalation routines aligned to documented procedures and service level agreements (SLAs)
• Identify, elevate, and help remediate operational risks, control gaps, and recurring processing issues
• Support internal audits, risk reviews, and regulatory examinations by preparing clear evidence and timely responses
• Drive disciplined reconciliation practices, including timely clearance of aged or outstanding items
• Partner with client service, relationship management, and operations stakeholders to deliver a consistent client experience
• Contribute to process improvement through standardization, automation ideas, and support for change initiatives, enhancements, or migrations

Required qualifications, capabilities and skills

• Bachelor's degree in Finance, Accounting, Business, or a related field (or equivalent practical experience)
• 4 years of experience in custody, fund operations, securities services operations, or a related financial operations environment
• 1 year of experience leading, coaching, or coordinating work for a team in an operations setting
• Knowledge of custody operating processes, including settlement, corporate actions, income processing, and reconciliations
• Understanding of managed fund and pooled investment vehicle structures and operational requirements
• Demonstrated risk and control mindset, including the ability to follow procedures, identify issues, and escalation appropriately
• Strong attention to detail and ability to meet deadlines in a high-volume environment
• Clear written and verbal communication skills to handle stakeholder coordination and client-related inquiries

Preferred qualifications, capabilities and skills

• Experience using industry messaging and processing platforms (e.g., SWIFT) and custody or sub-custody platforms
• Familiarity with regulatory requirements relevant to custody services and managed funds within the applicable jurisdiction(s)
• Professional certifications in investment operations or securities-related fields
• Experience supporting process improvement initiatives, including automation and standardization
• Experience monitoring service quality measures and implementing corrective actions

• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.