Trade Finance Operations Lead — Process Excellence

JPMorganChase; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

JPMorganChase in the Philippines seeks a Trade Finance Operations Manager to lead day-to-day activities, drive process improvements, and ensure compliance with UCP, ISP, URDG, Boycott rules and OFAC. You will analyze processes, develop action plans and mentor the team to raise efficiency and turnaround times.

You will support managers in driving process efficiency, manage crisis situations, and collaborate with Product, Sales, Client Service, Partner Site and Tech Support to deliver robust

Qualifications

• Strong knowledge of trade products, processes and systems.
• Attention to detail and ability to deep-dive when needed.
• Ability to drive results with a hands-on approach.
• Experience in talent development and mentoring.
• Excellent verbal and written communication across business and tech.
• Ability to operate in a dynamic environment with tight deadlines.
• Understanding of operational risks, controls, and auditing.

Responsibilities

• Manage day-to-day operational activities for Trade Finance.
• Analyze processes and implement action plans for improvements.
• Support managers in driving efficiency and best practices.
• Handle crisis situations with proper escalation and team motivation.
• Develop and implement business plans and internal procedures.
• Lead projects and identify cost-efficiency opportunities.
• Ensure process integrity and accurate results.
• Engage stakeholders across Product, Sales, Client Service, and Tech Support.
• Build relationships with management and internal teams.

Skills

Trade knowledge

Attention to detail

Hands-on execution

Talent identification

Coaching & mentoring

Strong communication

Prioritization under deadlines

Operational risk awareness

Challenging with positive stance

Job description

JPMorganChase in the Philippines seeks a Trade Finance Operations Manager to lead day-to-day activities, drive process improvements, and ensure compliance with UCP, ISP, URDG, Boycott rules and OFAC. You will analyze processes, develop action plans and mentor the team to raise efficiency and turnaround times.

You will support managers in driving process efficiency, manage crisis situations, and collaborate with Product, Sales, Client Service, Partner Site and Tech Support to deliver robust