Top Bpo's hiring for Customer Service Associate. Salary upto 35K.

Recruitify_HR; Metro Manila; On-site; PHP 240,000 - 300,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a customer service professional to provide exceptional support via multiple channels. You will resolve inquiries with a focus on client satisfaction and maintain accurate records of interactions.

The role emphasizes teamwork, ongoing training, and the ability to handle competing tasks while staying patient and empathetic.

This is a full-time position in Metro Manila offering growth opportunities and exposure to diverse products and services.

Qualifications

• Diploma or equivalent experience in a relevant field.
• 1–3 years of customer service experience.
• Strong communication skills and a customer-focused mindset.
• Ability to handle multiple tasks and prioritize effectively.
• Patience, empathy and problem-solving abilities.

Responsibilities

• Provide exceptional customer service through multiple channels.
• Resolve inquiries efficiently while ensuring client satisfaction.
• Maintain accurate records of interactions and transactions.
• Collaborate with team members to improve service delivery.
• Participate in training sessions to enhance product knowledge.

Skills

Strong communication skills

Customer-focused mindset

Education

Diploma in a relevant field

Job description

Description

• Provide exceptional customer service to clients through various communication channels.
• Resolve customer inquiries and issues efficiently while ensuring client satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve overall service delivery.
• Participate in training sessions to enhance skills and knowledge about products and services.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 1–3 years of experience in customer service.
• Skills and Competencies: Strong communication skills and a customer-focused mindset.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits: Patience, empathy, and problem-solving abilities.