Top Bpo's hiring for Customer Service Associate. Salary upto 35K.

Recruitify_HR; Mandaluyong; Presencial; PHP 240 000 - 360 000; Tempo integral

Resumo da oferta

Recruitify_HR is seeking a dedicated customer service professional in Manila to assist customers, process orders, and resolve inquiries. You will maintain strong product knowledge and collaborate with teammates to deliver high-quality service.

The role offers flexible shifts and requires a patient, empathetic, and customer-focused attitude in a dynamic environment.

Qualificações

• Bachelor's degree in a relevant field.
• 3-5 years of experience in customer service.
• Strong communication and problem-solving skills.
• Ability to multi-task and work in a fast-paced environment.
• Empathetic, patient, and customer-focused attitude.
• Flexible shifts including weekends and holidays.

Responsabilidades

• Assist customers with inquiries and provide solutions in a timely manner.
• Process orders, forms, and applications efficiently.
• Handle customer complaints and elevate issues as necessary.
• Maintain a high level of product knowledge to effectively assist customers.
• Collaborate with team members to enhance customer service quality.

Conhecimentos

Strong communication

Problem-solving

Formação académica

Bachelor's degree in a relevant field

Descrição da oferta de emprego

• Assist customers with inquiries and provide solutions in a timely manner.


• Process orders, forms, and applications efficiently.


• Handle customer complaints and elevate issues as necessary.


• Maintain a high level of product knowledge to effectively assist customers.


• Collaborate with team members to enhance customer service quality.

Description

• Assist customers with inquiries and provide solutions in a timely manner.


• Process orders, forms, and applications efficiently.


• Handle customer complaints and elevate issues as necessary.


• Maintain a high level of product knowledge to effectively assist customers.


• Collaborate with team members to enhance customer service quality.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field


• Experience Level: 3-5 years of experience in customer service


• Skills and Competencies: Strong communication and problem-solving skills


• Responsibilities and Duties: Ability to multi-task and work in a fast-paced environment


• Qualities and Traits: Empathetic, patient, and customer-focused attitude


• Working Conditions: Flexible shifts including weekends and holidays