Thai-English Customer Service Associate (On-site)

Work-1 Manpower Recruitment Services; Quezon City; On-site; PHP 267,840 - 357,120; Full time

Benefits offered by this job

Health insurance

Job training

Professional development

Job summary

Work-1 Manpower Recruitment Services in Quezon City is seeking a on-site English and Thai-speaking customer service representative. No prior experience is required beyond a High School Diploma; this is a junior role (0–2 years) in a call center environment with shift flexibility.

You will provide exceptional customer service across channels, assist customers with inquiries, and document conversations in the CRM while collaborating with the team to meet service levels.

Qualifications

• Educational qualifications: High School Diploma or equivalent.
• Experience level: Junior (0–2 years).
• Working conditions: Call center environment with shift flexibility.
• Proficiency in English and Thai languages.

Responsibilities

• Provide exceptional customer service to Thai-speaking clients through various communication channels.
• Assist customers with inquiries, resolving issues, and providing product information in a clear and accurate manner.
• Maintain a positive and professional attitude while interacting with customers.
• Collaborate with team members to ensure service level agreements are met.
• Document conversations and transactions accurately in the customer relationship management (CRM) system.

Skills

English & Thai

Education

High School Diploma

Job description

Work-1 Manpower Recruitment Services in Quezon City is seeking a on-site English and Thai-speaking customer service representative. No prior experience is required beyond a High School Diploma; this is a junior role (0–2 years) in a call center environment with shift flexibility.

You will provide exceptional customer service across channels, assist customers with inquiries, and document conversations in the CRM while collaborating with the team to meet service levels.