Teller & Customer Experience Specialist

Metrobank; Candon; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank in the Philippines is seeking a Customer Service Representative- Teller to support branch banking operations. The role involves cash handling, deposits, withdrawals, signature verification, and processing various transactions while delivering customer service and promoting bank products.

Qualifications include a business or finance degree preference, strong communication and negotiation skills, and the ability to work in a dynamic, fast-paced environment.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Handle cash deposits and withdrawals, including cash/check deposits, withdrawals, and check encashment.
• Posts transactions to CA/SA terminals at the start of banking day.
• Process fund transfers and remittances payments.
• Handle outward clearing operations.
• Promote the Bank's products and services.

Skills

Communication skills

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Metrobank in the Philippines is seeking a Customer Service Representative- Teller to support branch banking operations. The role involves cash handling, deposits, withdrawals, signature verification, and processing various transactions while delivering customer service and promoting bank products.

Qualifications include a business or finance degree preference, strong communication and negotiation skills, and the ability to work in a dynamic, fast-paced environment.