Teller & Customer Experience Ambassador

Metrobank; Meycauayan; On-site; PHP 300,000 - 420,000; Full time

Job summary

Metrobank in the Philippines is seeking a Customer Service Representative - Teller to handle cash transactions, deposits, withdrawals, and account closings, ensuring accuracy and compliance. The role emphasizes customer service excellence in a fast-paced banking environment.

You will process transfers, remittances, and fund movements, support clearing operations, and actively promote Metrobank and its subsidiaries' products and services.

Qualifications

• Graduate in business or finance preferred.
• Strong communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Handle cash, deposits, withdrawals, check encashment, and account closings; verify signatures.
• Post transaction adjustments on CA/SA terminals at start of banking day.
• Process transfers and remittance payments as needed.
• Manage outward clearing operations and related duties.
• Promote and sell the bank's products and services.

Skills

Communication skills

Presentation skills

Negotiation skills

Education

Bachelor's degree in Business or Finance (preferred)

Job description

Metrobank in the Philippines is seeking a Customer Service Representative - Teller to handle cash transactions, deposits, withdrawals, and account closings, ensuring accuracy and compliance. The role emphasizes customer service excellence in a fast-paced banking environment.

You will process transfers, remittances, and fund movements, support clearing operations, and actively promote Metrobank and its subsidiaries' products and services.