Telemarketing Team Lead — Growth & Strategy

Citiworks Manpower Resources, Corp.; Philippines; On-site; PHP 380,000 - 540,000; Full time

Benefits offered by this job

Holiday Gifts

HMO Health & Wellness

Job summary

Citiworks Manpower Resources, Corp. in Quezon City is seeking a results-driven Telemarketing Team Lead with 2-5 years of sales leadership experience.

The role focuses on guiding the telemarketing unit to meet monthly targets, crafting effective campaigns, and mentoring staff to boost performance. Ideal candidates possess a Bachelor’s degree in Business Administration or Marketing, strong communication skills, and proficiency with CRM systems; leadership and data-analysis capabilities are

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 2–5 years of telemarketing or sales management experience.
• Strong communication and interpersonal skills.
• Proficiency in CRM software and telemarketing tools.
• Leadership and team-building abilities.
• Ability to analyze data and trends to improve team performance.

Responsibilities

• Lead and manage the telemarketing team to achieve monthly sales targets.
• Develop and implement effective telemarketing strategies and campaigns.
• Train and mentor team members to enhance their skills and performance.
• Monitor calls and provide feedback to ensure quality standards are met.
• Analyze team performance metrics and report on outcomes to senior management.

Skills

Strong communication

Leadership

Interpersonal skills

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Job description

Citiworks Manpower Resources, Corp. in Quezon City is seeking a results-driven Telemarketing Team Lead with 2-5 years of sales leadership experience.

The role focuses on guiding the telemarketing unit to meet monthly targets, crafting effective campaigns, and mentoring staff to boost performance. Ideal candidates possess a Bachelor’s degree in Business Administration or Marketing, strong communication skills, and proficiency with CRM systems; leadership and data-analysis capabilities are