Telecollector

HC Consumer Finance; Philippines; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

Job summary

Home Credit Philippines is hiring for an on-site Collections role in Quezon City. The position requires handling outgoing and incoming collection calls, negotiating payment arrangements, and delivering professional, accurate information to clients.

Candidate should be able to multitask, be highly adaptable, and assertive. On-site work in Cubao/Quezon City with benefits including basic pay plus monthly performance bonuses and statutory benefits.

Qualifications

• Must have basic computer skills.
• Should be able to multi-task, highly adaptable, and assertive.

Responsibilities

• Handle outgoing and incoming collection calls.
• Collect overdue debts via phone - suggest solutions to not paying clients and make arrangements about payments.
• Handle calls politely, professionally and assertively, provide accurate information.
• Handle mail and other administrative activities according to needs of Early Collections Department.

Skills

Basic computer skills

Multitasking

Adaptable

Assertive

Education

High School Diploma

Grade 10

Vocational Diploma

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

• Commission
• Performance Bonus
• Incentives

Government Mandated Benefits

• 13th Month Pay
• Employee Loan
• Pag-Ibig Fund

Job Description

• Handle outgoing and incoming collection calls
• Collect overdue debts via phone - suggest solutions to not paying clients and make arrangements about payments
• Handle calls politely, professionally and assertively, provide accurate information
• Handle mail and other administrative activities according to needs of Early Collections Department

Required qualifications

• Must have basic computer skills
• Should be able to multi-task, highly adaptable, and assertive
• Willing to work in Cubao, Quezon City
• At least High School, Grade 10, or Vocational Diploma graduate

Benefits

• Basic Pay with competitive monthly performance bonus
• HMO after 3 months of employment
• Free pre-employment medical exam
• Life insurance and Government mandated benefits
• Wellness Leave & Birthday Leave

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

Written and Verbal Communication Skills Interpersonal Skills Consumer Loan Attention to Details Customer Service Skills Financial Literate