Customer Support

HC Consumer Finance; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Employee of the Month Award

Employee Recognition Program

Job summary

A financial services company in Quezon City is seeking candidates for a full-time role focused on customer service. The position involves handling queries and concerns from Home Credit clients via phone. Ideal for those with skills in interpersonal communication and problem-solving. No prior experience is required, and the role offers performance bonuses and recognition programs.

Qualifications

• Respond to queries and concerns of Home Credit clients via phone.
• Demonstrate courteous, patient and professional communication.
• Maintain composure and handle multiple calls efficiently.

Responsibilities

• Handle queries and concerns of Home Credit clients via phone.
• Provide information and resolve basic issues for callers.

Skills

Customer Service

Interpersonal Skills

Strong Work Ethic

Problem Solving

People Skills

Education

High/Senior High School

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Handle queries and concerns of Home Credit clients and external inquiries via phone.

Key Skills

Customer Service, Interpersonal Skills, Strong Work Ethic, Problem Solving, People Skills

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award, Employee Recognition Program

Professional Development

Apprenticeship Program, Job Training, Mentorship Program, Professional Development

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations