Telco Customer Care Agent (Onsite) — Training & ₱27k

Metacom Careers; Manila; Presencial; PHP 274.000 - 328.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Career development opportunities

Supportive team environment

Descripción de la vacante

Metacom Careers in the Philippines is seeking a Customer Service Representative for a Telco account. You will assist customers with mobile, internet, and service concerns, and handle billing inquiries.

The role is on site in Manila with paid training, performance incentives, and opportunities for career development. Candidates should have good English, basic computer skills, and be willing to work on site.

Formación

• High school diploma or higher is acceptable.
• No prior BPO or telecoms experience required.
• Proficient in English with basic computer skills.

Responsabilidades

• Assist customers with mobile, internet, and service concerns.
• Handle billing and payment inquiries.
• Explain plans, services, and promotions.
• Assist activations, upgrades, and renewals.
• Provide basic troubleshooting.

Conocimientos

Good English communication skills

Basic computer skills

Willing to work onsite

Educación

High School, Senior High School, or College graduate

Descripción del empleo

Metacom Careers in the Philippines is seeking a Customer Service Representative for a Telco account. You will assist customers with mobile, internet, and service concerns, and handle billing inquiries.

The role is on site in Manila with paid training, performance incentives, and opportunities for career development. Candidates should have good English, basic computer skills, and be willing to work on site.