Telco Account Advisor — Onsite in Malate, Training & Perks

Metacom Careers; Manila; Presencial; PHP 274.000 - 328.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to ₱27,000 monthly

Paid training

Performance incentives

13th Month Pay

Supportive team environment

Descripción de la vacante

Metacom Careers is hiring a Customer Service Representative for a Telco account in Manila. You will assist customers with mobile, internet, and billing concerns, and help with plans, activations, upgrades and renewals to ensure smooth service.

Qualifications welcome include high school, senior high school or college graduates; college undergraduates are welcome. Onsite work in Malate with shifting schedules.

Formación

• High School, Senior High School, or College graduate
• College undergraduates welcome
• No BPO or telecommunications experience required
• Fresh graduates and career shifters welcome
• Willing to work onsite in Malate, Manila
• Willing to work shifting schedules

Responsabilidades

• Assist customers with mobile, internet, and service concerns
• Handle billing and payment inquiries
• Explain plans, services, and promotions
• Process activations, upgrades, and renewals
• Provide basic troubleshooting

Conocimientos

Customer service mindset

Communication skills

Educación

High School / Senior High / College graduate

College undergraduates welcome

Descripción del empleo

Metacom Careers is hiring a Customer Service Representative for a Telco account in Manila. You will assist customers with mobile, internet, and billing concerns, and help with plans, activations, upgrades and renewals to ensure smooth service.

Qualifications welcome include high school, senior high school or college graduates; college undergraduates are welcome. Onsite work in Malate with shifting schedules.