Technical Writer GCS-CSO Philippines Cebu

Teradyne; Lapu-Lapu; On-site; PHP 350,000 - 550,000; Full time

Job summary

Teradyne is hiring a Technical Writer to develop clear, accurate technical documentation supporting engineering, manufacturing, quality, service, and customer-facing teams. The role focuses on translating complex technical information into actionable procedures, guides, and communications that improve process consistency and compliance.

You will create and maintain procedures, service manuals, training materials, and user-facing content, document root-cause analyses, support lifecycle

Qualifications

• Bachelor's degree in Technical Writing, Communications, English, Engineering, Industrial Engineering, or a related discipline.
• 2-4 years of experience in technical documentation, engineering documentation, manufacturing documentation, service documentation, or a related role.
• Experience creating technical procedures, process documents, work instructions, service guides, training materials, reports, and customer or field support communications.
• Working knowledge of documentation control, revision management, quality systems, audit preparation, and structured technical reporting.
• Ability to summarize root cause analysis, corrective actions, failure trends, engineering changes, regulatory or compliance information, and lifecycle documentation clearly and accurately.

Responsibilities

• Create and maintain technical procedures, process documentation, service manuals, training materials, and user-facing support content.
• Document root cause analysis, corrective and preventive actions, failure trends, and engineering investigation outcomes in a clear and traceable format.
• Support engineering change, revision control, and lifecycle documentation, including change records, obsolescence plans, transition guides, and related technical references.
• Partner with engineering, quality, manufacturing, service, and field teams to gather technical inputs and convert them into accurate, standardized documentation.
• Prepare compliance, audit-readiness, customer communication, safety notice, and field-support documentation as needed.

Skills

Technical communication

Documentation control

Audit preparation

Stakeholder management

Education

Bachelor's degree in Technical Writing

Job description

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

As a Technical Writer, you will develop clear, accurate, and user-focused technical documentation that supports engineering, manufacturing, quality, service, and customer-facing teams. This role focuses on translating complex technical information into practical procedures, reports, guides, and communications that improve process consistency, knowledge transfer, audit readiness, and service execution.

• Create and maintain technical procedures, process documentation, service manuals, training materials, and user-facing support content.
• Document root cause analysis, corrective and preventive actions, failure trends, and engineering investigation outcomes in a clear and traceable format.
• Support engineering change, revision control, and lifecycle documentation, including change records, obsolescence plans, transition guides, and related technical references.
• Partner with engineering, quality, manufacturing, service, and field teams to gather technical inputs and convert them into accurate, standardized documentation.
• Prepare compliance, audit-readiness, customer communication, safety notice, and field-support documentation as needed.

All About You

You are a detail-oriented technical communicator who can organize complex engineering information into clear, accurate, and actionable documentation. You are comfortable working with technical teams, asking the right questions, validating information, and producing content that supports consistent execution, compliance, and customer success.

• Bachelor's degree in Technical Writing, Communications, English, Engineering, Industrial Engineering, or a related discipline.
• 2-4 years of experience in technical documentation, engineering documentation, manufacturing documentation, service documentation, or a related role.
• Experience creating technical procedures, process documents, work instructions, service guides, training materials, reports, and customer or field support communications.
• Working knowledge of documentation control, revision management, quality systems, audit preparation, and structured technical reporting.
• Ability to summarize root cause analysis, corrective actions, failure trends, engineering changes, regulatory or compliance information, and lifecycle documentation clearly and accurately.
• Strong attention to detail, clear technical communication, process-oriented thinking, collaboration skills, and stakeholder management capability.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.