Technical Support Pro: Keep Customers Connected

Asurion; Calamba; In loco; PHP 240.000 - 300.000; Tempo pieno

Descrizione del lavoro

Asurion is a global tech solutions leader with a culture that values employees and focuses on helping customers stay connected across their everyday tech life. The role involves supporting customers by phone across applications, networks and devices, plus proactive outbound calls and inbound inquiries.

Asurion emphasizes values: Customer First, One Team, Divine Discontent, and Integrity, hiring the best regardless of background and ensuring equal opportunity.

Competenze

• 1+ year in a call center/technical support role.
• 6 months experience in BPO sales.
• Experience supporting mobile devices and tech.

Mansioni

• Assist customers over the telephone with applications, networks and technologies.
• Handle both inbound and proactive outbound calls.

Conoscenze

Call center experience

Technical support

Mobile devices knowledge

Formazione

High school diploma or some college

Descrizione del lavoro

Asurion is a global tech solutions leader with a culture that values employees and focuses on helping customers stay connected across their everyday tech life. The role involves supporting customers by phone across applications, networks and devices, plus proactive outbound calls and inbound inquiries.

Asurion emphasizes values: Customer First, One Team, Divine Discontent, and Integrity, hiring the best regardless of background and ensuring equal opportunity.