Technical Solutions Engineer

Xymbolic IT Solutions Provider Corporation; Olongapo; On-site; PHP 300,000 - 420,000; Full time

Job summary

Xymbolic IT Solutions Provider Corporation is seeking a Technical Solutions Specialist to perform field works including site surveys, installations, configurations, activations, testing and commissioning across network, telephony, cabling, fiber, CCTV and security solutions.

You will conduct inspections, size and design solutions, specify equipment, install and maintain systems, document installations, provide technical support, diagnose issues, and communicate clearly with clients to ensure

Responsibilities

• Conduct site survey inspections for Firewall & Networks, PABX & Telephony, CCTV & Surveillance Systems.
• Provide design size and measurements to clients.
• Specify equipment and configuration for project installations.
• Install, maintain, repair, and replace security cameras and network equipment.
• Boarding, calibrating, activation, and programming equipment for deployments.
• Test equipment, diagnose and repair defects.
• Complete installation documentation and follow established solutions.
• Offer technical support to identify, prioritize, and resolve problems.
• Recognize, research, isolate, resolve, and follow up on issues.
• Provide feedback with customer information and usage reports.
• Solve problems with excellent verbal and written communication; interpret technical terms.

Job description

The Technical Solutions Specialist must be able to conduct Field works for Site Survey, inspections, Installation, Configuration, Activation, Testing & Commissioning for the following solutions - Network Solutions, Communication & Telephony Solutions, Cabling Solutions, Fiber Optic Solutions, CCTV & Security Solutions.

DUTIES & RESPONSIBILITIES

1. Conducting site survey inspections For Firewall & Networks, PABX & Telephony Systems, CCTV & Surveillance Security Systems and discussing design requirements with clients.

2. Providing design size up and measures to clients.

3. Specifying equipment and configuration to be used in the project installation.

4. Installing, maintaining, repairing, and replacing security cameras, computer networks, and additional equipment used in project solutions deployment.

5. Boarding, calibrating, activation, and programming equipment used in project deployments.

6. Testing equipment, diagnosing, and repairing defects.

7. Completing installation documentation and following established solutions.

8. Offer technical support for activities associated with the identification, prioritization, and resolution of reported problems.

9. Be able to recognize, research, isolate, resolve, and follow-up on problems.

10. Provide feedback that includes customer information and usage reports.

11. Must be able to solve problems, have excellent verbal and written communication skills, understand, and interpret technical terms