Technical Lead – Digital Platform & AI (Remote)

Yempo Inc; Philippines; Hybrid; PHP 1,200,000 - 1,900,000; Full time

Benefits offered by this job

HMO enrollment on commencement

20 vacation days per year

Annual performance bonuses and salary

Annual salary reviews and increases

Free rice, snacks and drinks

Company polo shirts

Job summary

Yempo Inc is seeking a Senior Technical Lead to own the Social Stack website platform, drive architectural decisions, and deliver scalable web-based solutions for online ordering and customer engagement.

You will manage full-stack development, security, deployments, and integrations with ERP, CRM, and reporting tools while guiding a growing digital product team to achieve measurable business value.

Qualifications

• Commercial experience developing, upgrading, and troubleshooting Social Stack websites.
• Comfortable working directly with the Social Stack codebase and supporting live production environments.
• Experience performing Social Stack upgrades and managing production issues.
• Strong full-stack web development capability, with the judgement to choose the right technology for the outcome.
• Experience managing e-commerce, customer ordering, or self-service platforms.
• Experience integrating websites with business systems, databases, APIs, and reporting platforms.
• Strong understanding of security, scalability, monitoring, testing, release management, and code quality.
• Practical daily use of AI tools in software development and workflow improvement.
• Commercial awareness and the ability to connect technical work to business outcomes.

Responsibilities

• Take full ownership of the Social Stack website platform, including development, upgrades, performance, reliability, and ongoing improvement.
• Maintain website security, uptime, compliance, backups, monitoring, and disaster recovery readiness.
• Troubleshoot and resolve production issues quickly, professionally, and with clear communication.
• Own the technical roadmap, balancing stability, technical debt, customer experience, and commercial growth.
• Manage testing, deployments, release planning, change control, and post-release reviews.
• Improve site speed, user experience, conversion, online adoption, repeat ordering, and customer retention.
• Build and maintain integrations with ERP, CRM, reporting tools, Microsoft 365, and relevant third-party systems.
• Map customer journeys and remove barriers that make online ordering harder than it needs to be.
• Create clear, scalable, and maintainable documentation covering architecture, code, releases, integrations, and support processes.
• Work closely with Sales, Customer Services, Operations, and Finance to prioritize development that delivers measurable business value.
• Design and build web-based applications, client tools, and AI-powered solutions that improve efficiency, strengthen customer relationships, and support business growth.
• Develop client-facing tools that improve ordering, reporting, onboarding, and retention.
• Develop internal automation tools that reduce manual administration and speed up routine processes.
• Create AI-powered assistants, dashboards, or workflows that help teams and customers make better decisions faster.
• Use analytics, customer feedback, and sales insight to prioritize work that has the greatest commercial impact.
• Identify automation opportunities for customers using third-party purchasing or procurement systems.
• Support the client’s objective of achieving 90% digital sales by 2027, increase customer adoption of online ordering, and reduce dependency on manual order processing.
• Help shape the long-term evolution of the digital platform, including evaluating future technologies and migration opportunities where appropriate.

Skills

Social Stack ownership

Live production support

Full-stack development

Commercial awareness

AI tools in development

Tools

Power BI

ERP

CRM

Job description

Yempo Inc is seeking a Senior Technical Lead to own the Social Stack website platform, drive architectural decisions, and deliver scalable web-based solutions for online ordering and customer engagement.

You will manage full-stack development, security, deployments, and integrations with ERP, CRM, and reporting tools while guiding a growing digital product team to achieve measurable business value.