Technical Business Analyst

Coforge Limited; Makati; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Coforge in Manila is seeking a Solutions Analyst to join the CGM Central Analytics and Insights team. You will gather requirements, understand processes, document solutions and support the delivery of technology initiatives, leveraging Claude, Microsoft Copilot and internal AI capabilities.

This role suits someone who enjoys learning and solving problems, with opportunities to develop skills across business analysis, AI, and process improvement while collaborating with business and technology

Formación

• Experience gathering requirements and documenting solutions.
• Familiarity with structured problem solving and process analysis techniques.
• Exposure to AI-enabled ways of working and emerging technologies.

Responsabilidades

• Gather requirements and understand business processes.
• Document solutions and support technology initiative delivery.
• Collaborate with business stakeholders and technology teams.

Conocimientos

Analytical mindset

Excellent communication

Requirements gathering

Structured problem solving

AI awareness

Learning agility

Stakeholder management

Attention to detail

Herramientas

Jira

Confluence

Descripción del empleo

Join our Commodities and Global Markets Central Technology team as a Solutions Analyst. You will be part of the CGM Central Analytics and Insights team, helping solve business problems through a combination of analysis, technology and AI-enabled ways of working.

Working closely with business stakeholders and technology teams, you will gather requirements, understand processes, document solutions and support the delivery of technology initiatives. Leveraging tools such as Claude, Microsoft Copilot and internally developed AI capabilities, you will help identify opportunities to improve how work is performed and how solutions are delivered.

This role is ideal for someone who enjoys learning, solving problems and exploring new technologies. You will have the opportunity to develop skills across business analysis, solution design, Artificial Intelligence and process improvement while contributing to a broad range of initiatives across Commodities and Global Markets.

What you offer

• A curious and analytical mindset, with the ability to understand business challenges, identify opportunities and contribute to practical solutions.
• Strong communication skills, with the ability to build relationships and work effectively with both business and technology stakeholders.
• Ability to simplify complex information and translate it into clear, structured and actionable outcomes.
• Interest in emerging technologies and a desire to explore how Artificial Intelligence can improve the way work is performed and solutions are delivered.
• A proactive and adaptable approach, with the ability to learn quickly and thrive in a fast-changing environment.
• Strong attention to detail and a commitment to delivering high‑quality outcomes.
• Exposure to Claude, Microsoft Copilot or other AI‑enabled ways of working.
• Experience supporting business, technology, transformation or process improvement initiatives.
• Familiarity with structured problem solving, requirements gathering or process analysis techniques.
• Exposure to Agile delivery practices and collaboration tools such as Jira and Confluence.

What Success Looks Like

• Bringing curiosity, initiative and fresh thinking to business challenges.
• Leveraging AI and emerging technologies to improve productivity, quality and ways of working.
• Helping stakeholders better understand problems, opportunities and potential solutions.
• Building strong relationships across business and technology teams.
• Contributing to a culture of continuous improvement, experimentation and learning.
• Delivering outcomes that create value for our people, processes and clients.