Technical Admin Associate - Zoom Support Experience Required

RR Donnelley Philippines Inc.; Mandaluyong; On-site; PHP 480,000 - 720,000; Full time

Job summary

RR Donnelley Philippines Inc. is seeking an experienced Virtual Events Producer in Mandaluyong. You will produce and execute events using Zoom Webinars/Meetings and ON24, manage platforms, coordinates with stakeholders, and deliver post-event assets.

The role requires 4–5 years of relevant experience, strong technical and communication skills, and the ability to interact with senior executives. Onsite work at Pioneer Street is required, with morning/mid-shift schedules during PH holidays.

Qualifications

• Graduate in discipline.
• 4–5 years of experience producing virtual events with Zoom Webinars and Zoom Meetings.
• ON24 experience is desired but not required.
• Strong technical aptitude to troubleshoot live event issues quickly and effectively.
• Excellent verbal and written communication skills.
• Professional demeanor with confidence to interact with senior executives and clients.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Produce and execute virtual events using Zoom Webinars, Zoom Meetings, and ON24.
• Configure event platforms, manage event logistics, and conduct technical rehearsals with presenters and stakeholders.
• Provide live production support during virtual events, monitoring attendee experience and troubleshooting issues in real time.
• Coordinate with internal teams and client stakeholders to ensure successful event delivery.
• Manage post-event activities, including recording distribution, reporting, and asset delivery.
• Perform basic in-house video editing for post-event recordings and content (preferred but not required).
• Maintain a professional, polished experience for presenters and attendees while ensuring events run smoothly and efficiently.
• Adapt to changing priorities and event schedules while maintaining a high level of service and responsiveness.

Skills

Technical troubleshooting

Verbal communication

Written communication

Professional demeanor

Attention to detail

Organizational skills

Education

Bachelor's degree in discipline

Tools

Zoom Webinars

Zoom Meetings

ON24

Job description

• Produce and execute virtual events using Zoom Webinars, Zoom Meetings, and ON24

• Configure event platforms, manage event logistics, and conduct technical rehearsals with presenters and stakeholders.

• Provide live production support during virtual events, including monitoring attendee experience and troubleshooting technical issues in real time.

• Coordinate with internal teams and client stakeholders to ensure successful event delivery.

• Manage post-event activities, including recording distribution, reporting, and asset delivery.

• Perform basic in-house video editing for post-event recordings and content (preferred but not required).

• Maintain a professional, polished experience for presenters and attendees while ensuring events run smoothly and efficiently.

• Adapt to changing priorities and event schedules while maintaining a high level of service and responsiveness.

Qualifications

• Graduate in discipline

• 4 to 5 years of relevant experience producing virtual events using Zoom Webinars and Zoom Meetings.

• Experience using ON24 is desired but not required.

• Strong technical aptitude with the ability to troubleshoot live event issues quickly and effectively.

• Excellent verbal and written communication skills.

• Professional demeanor with the confidence to interact with senior executives and clients.

• Exceptional organizational skills and attention to detail.

• Amenable to work on morning and mid-shift schedules, during Philippine holidays

Work Set-up: Full Onsite
Work Location: Pioneer Street, Mandaluyong City