Tech Shop Support Specialist

LGN - Ry's PC hub - Rizal; Laguna; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading PC hub in Laguna seeks a customer assistance and technical support representative. The role involves greeting customers, assisting with product selection, providing basic troubleshooting, and maintaining inventory. Candidates should have a high school diploma and strong customer service skills. Prior retail experience is a plus. This position requires a presentable demeanor, teamwork, and flexibility in scheduling.

Qualifications

• At least a high school graduate; vocational or technical training in computer-related courses is an advantage.
• Basic understanding of computer hardware, software, and peripherals is required.
• Strong interpersonal and communication skills to assist customers effectively.

Responsibilities

• Greet customers and assist them in selecting products.
• Provide basic troubleshooting and assistance with computer setups.
• Monitor and restock shelves with PC components and accessories.

Skills

Customer Service Skills

Technical Knowledge

Problem-Solving Skills

Attention to Detail

Education

High school graduate or higher

Job description

A leading PC hub in Laguna seeks a customer assistance and technical support representative. The role involves greeting customers, assisting with product selection, providing basic troubleshooting, and maintaining inventory. Candidates should have a high school diploma and strong customer service skills. Prior retail experience is a plus. This position requires a presentable demeanor, teamwork, and flexibility in scheduling.