Tech-Sales Specialist: Laptops & Devices

IWAREHOUSE CORPORATION; Silay; On-site; PHP 201,000 - 290,000; Full time

Job summary

IWAREHOUSE CORPORATION in the Philippines is seeking a Sales Technician to provide technical support and drive sales of laptops, computers, mobiles, and accessories. You will assist customers, demonstrate features, troubleshoot, and promote warranties and services.

The role requires hardware/software knowledge, strong communication, and a customer-oriented approach. Weekend/holiday work may be required as part of the schedule.

Qualifications

• Knowledgeable in computer hardware, software, mobile devices, and troubleshooting.
• Good communication, customer service, and selling skills.
• Able to explain technical information in a clear and simple manner.
• Willing to work on weekends, holidays, and assigned schedules.

Responsibilities

• Assist customers in selecting laptops, computers, mobiles, and accessories.
• Demonstrate product features and provide clear technical explanations.
• Perform basic troubleshooting, setup, and device configuration.
• Diagnose products and recommend solutions.
• Process sales and ensure accurate documentation.
• Promote warranties and value-added services.
• Coordinate repairs, warranty concerns, and RMAs.
• Maintain displays and keep the work area clean.
• Meet individual sales targets and support branch goals.
• Stay updated on new products and promotions.

Skills

Customer service

Product knowledge

Troubleshooting

Sales skills

Communication

Education

IT/Engineering degree

Job description

IWAREHOUSE CORPORATION in the Philippines is seeking a Sales Technician to provide technical support and drive sales of laptops, computers, mobiles, and accessories. You will assist customers, demonstrate features, troubleshoot, and promote warranties and services.

The role requires hardware/software knowledge, strong communication, and a customer-oriented approach. Weekend/holiday work may be required as part of the schedule.