Team Leader - People Operations (AU Shift)

Coforge; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Job summary

Coforge is seeking a Team Leader for People Operations to drive training programs and lead a team across multiple training modes. You will ensure programs align with policies, manage learning operations, and support data-driven evaluation for continuous improvement.

The role emphasizes coordinating logistics, utilizing SuccessFactors, and ensuring compliance with industry standards and internal policies.

Qualifications

• Minimum 2 years of leadership and people management experience.

Responsibilities

• Oversee day-to-day training operations for instructor-led training, virtual instructor-led training, and hybrid training.
• Coordinate training logistics including scheduling, venue arrangements, and resource allocation.
• Support training design and delivery for engaging learning experiences.

Skills

Leadership

People Management

Team Driving

Job description

Job Title: Team Leader - People Operations (AU Shift)

Skills: Proven experience in leadership, direct people management, and driving teams to meet performance metrics.

Experience: At least 2 years of Leadership and People Management

We at Coforge are hiring Team Leader - People Operations with the following skillset:

• Support training operations by implementing our training strategies and plans to enhance the skills and capabilities of our organization's workforce.
• Responsible for day-to-day training operations for instructor led training, virtual instructor led training, hybrid training, training events etc – ensuring that all training programs are efficiently implemented and aligned with our training policies and processes.
• Provide support or assistance to training design and delivery for creative and positive learning engagement.
• Coordinate logistics for training sessions, including scheduling, local venue arrangements, and resource allocation, training communications.
• Utilise the Global Learning Management System (SuccessFactors) to manage end-to-end learning operational activities.
• Collate, review and report training related data such as registration, participation, attendance, completion, learner demographics etc to allow training evaluation and continuous improvement for future programme delivery.
• Ensure that all training initiatives comply with the industry standards, regulations, and internal policies.
• Handle learning related tickets from HR Helpdesk.