Team Leader

Sagility; Tagbilaran; On-site; PHP 446,000 - 781,000; Full time

Job summary

Sagility seeks a Team Leader to oversee day-to-day operations, guide team members to hit performance and quality targets, and ensure adherence to established processes.

The role emphasizes coaching, KPI monitoring, scheduling, and addressing concerns promptly while collaborating with stakeholders to improve workflows and foster a positive, inclusive work environment.

Qualifications

• Proven experience in a supervisory or team leader role (2-3 years preferred).
• Healthcare experience is a plus.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to motivate, coach, and manage teams in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations and guide team members to meet targets.
• Monitor performance metrics and ensure compliance with processes.
• Provide coaching, feedback, and address operational concerns promptly.
• Collaborate with stakeholders to improve workflows and support continuous improvement initiatives.
• Maintain a positive, inclusive work environment.

Skills

Team leadership

Communication

Interpersonal skills

Problem solving

Job description

The Team Leader will oversee day-to-day operations, guide team members in achieving performance and quality targets, and ensure compliance with established processes and standards. This role is responsible for monitoring key performance metrics, managing team schedules, providing coaching and feedback, and addressing operational concerns in a timely and effective manner. The Team Leader will also collaborate with stakeholders to improve workflows, support continuous improvement initiatives, and maintain a positive, inclusive work environment.

Qualifications

• Proven experience in a supervisory or team leader role (2-3 years preferred)
• Healthcare experience is a plus
• Strong leadership, communication, and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to motivate, coach, and manage teams in a fast-paced environment