Team Lead, System Eng II

Deltek, Inc; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Deltek, Inc. seeks a Salesforce Development TechLead to lead and grow a Salesforce engineering team. You will mentor six engineers, drive best practices, and oversee both declarative and programmatic development across Sales Cloud, Service Cloud, and Experience Cloud.

The role requires hands-on Apex, LWC, and integration work, with strong DevOps experience (Gearset or Copado, GitHub) and the ability to coordinate with a USA-based team and global customers.

Qualifications

• 6+ years of Salesforce development experience.
• Hands-on experience with Sales Cloud, Service Cloud, and/or Experience Cloud.
• Proven people leadership and technical leadership experience managing a Salesforce team.
• Hands-on Lightning development experience: Apex, Flows, SOQL/SOSL, LWC.
• Strong SDLC and modern DevOps experience (Gearset or Copado, GitHub).
• Experience building integrations using REST/SOAP APIs, OAuth, SSO; familiarity with Workato and major connected apps.
• Experience managing sandbox and production environments and release processes.
• Proficiency writing test classes, triggers, and applying Apex design patterns.
• Knowledge of Agile ceremonies; experience with Jira and Confluence.
• Ability to work with US-based teams (ET hours) and communicate effectively.
• Bachelor’s degree in CS/IS/Business or related field.

Responsibilities

• Lead and mentor a Salesforce engineering team (Administrators and Developers).
• Coordinate with USA-based team and supporting customers in a matrixed framework.
• Develop Salesforce features across configuration and code (Apex, Flows, LWC).
• Promote declarative-first solutioning and governance; refactor to declarative where possible.
• Own SDLC and release processes using Gearset/Copado and GitHub.
• Build integrations with external systems using REST/SOAP APIs, OAuth, SSO; utilize Workato for ETL.
• Enforce code standards, lead reviews, and ensure scalable architectures.
• Stay current with Salesforce releases and platform innovations.
• Provide Tier 2/3 escalation support and release documentation.
• Collaborate with stakeholders to deliver scalable, impactful solutions.
• Leverage AI to accelerate development, testing, and support.

Skills

Salesforce development

Leadership

Apex & LWC

DevOps

Integrations

Education

Bachelor's degree (CS/IS/Business)

Tools

Gearset

Copado

GitHub

Jira

Confluence

Workato

Job description

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Position Responsibilities

Position Summary:

Deltek is looking for a Salesforce Development TechLeadto lead and grow ourGlobalSalesforce engineering team. In this role you will manageand mentora team of approximately six Salesforce Engineers — a mix ofjunior- to mid-levelAdministrators and Developers — whileremaininghands-on inbuilding out Salesforce features. You will drive the efficiency and effectiveness of the team, ensure best practices, and follow Salesforce's guiding principles, all while collaborating closely with a USA-based team and supportingGlobalcustomers.

The ideal candidate is familiar with all phases of the Salesforce SDLC — designing, coding, testing, and consistently managing applications toestablishreliable engineering productivity — and has a declarative-first mindset, reaching for custom code only when configuration cannot meet the requirement.

Key Responsibilities:

• Lead, mentor, and grow a team of approximately six Salesforce Engineers (Administrators and Developers),providing hands-on technical mentorship (coding, architecture, best practices) and administrative mentorship (declarative configuration, platform administration, process governance), andfostering a culture of ownership, career growth, and continuous improvement.

• Act as direct manager in a matrixed in-house / consultant / onshore / offshore framework, coordinating with a USA-based team and supporting USA-based customers.

• Remain hands-on building out Salesforce features across configuration and code: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC).

• Serve as gatekeeper for declarative-first solutioningand mentor administrators on configuration best practices, drawing a clear line between declarative configuration and programmatic code in line with Salesforce's guiding principles; refactor to declarative solutions such as Flows whereappropriate.

• Own and continuously improve the SDLC,leveraginga third-party Salesforce-focused DevOps tool (Gearset or Copado) and code repositories such as GitHub for source control, CI/CD, release management, and multi-environment (sandbox/production) strategy.

• Build integrations between Salesforce and external applications using REST/SOAP APIs, Bulk and Streaming APIs, Outbound Messaging, OAuth, and SSO; work with integration and ETL tooling such asWorkatoto move data between Salesforce and connected systems, including commonly integrated applications such as Eloqua,Salesloft, andDocuSign.

• Adhere to and enforce code standards and Apex design patterns; lead code reviews, mentoring, and policy governance to keep solutions well-structured, maintainable, and scalable.

• Understand Salesforce platform capabilities, governor limits, and limit-informed development best practices, staying current with the latest Salesforce releases and emerging platform features.

• Provide high availability for error resolution and technical support at Tier 2 and Tier 3 levels; serve as an escalation point and drive issues to closure.

• Assistwith release process and coordination; support documentation of configurations and releases in knowledge repositories.

• Participate in daily Scrum and Agile ceremonies as an active team member; encourage addressing technical debt and contribute to strategic technology planning.

• Leverage AI whereappropriate toaccelerate development, testing, and support, consistent withDeltek'sAI-forward approach.

• Collaborate with business stakeholders to understand pain points and deliver impactful, scalable solutions.

Qualifications

Required Qualifications:

• 6+ years of relevant experience with Salesforce.com development.

• Hands-on experience across Sales Cloud, Service Cloud, and/orExperience Cloud.

• Proven people-leadership and technical-leadership experience directly managing a Salesforce team (administrators and developers), including hands-on technical mentorship for developers, administrative/configuration mentorship for admins, and broader team development.

• Hands-on Lightning development experience: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC).

• Strong command of the full Salesforce SDLC and modern DevOps practices, with direct experience using a third-party Salesforce-focused DevOps tool such as Gearset or Copado and code repositories such as GitHub, with a demonstrated habit of staying current on the latest Salesforce releases and platform innovations.

• Experience building integrations and data migration using REST/SOAP/Bulk/Streaming APIs, OAuth, and SSO, plus familiarity with integration and ETL tools such as Workato, and some hands-on experience with commonly connected applications such as Eloqua,Salesloft, and DocuSign.

• Experience creating and managing sandbox and production environments in a multi-tier, multi-promotion release model.

• Proficiencywriting test classes, triggers, batch classes, and future methods, following Apex design patterns.

• Knowledge of Agilemethodologyand ceremonies (Scrum or Kanban), withproficiencyusing Agile tools such as JIRA and Confluence.

• Ability to work Eastern Time (ET) zone hours to support U.S.-based teams and customers.

• Bachelor's degree in Computer Science, Information Systems, Business, ora relatedfield.

• Excellent communication skills, with the ability to translate technical concepts for both technical and business audiences.

Desired Experience:

Strong preference for hands-on experience across the following Salesforce areas:

• Agentforce

• Data Cloud / Data 360

• Enterprise Territory Management (ETM)

• CPQ

• Revenue Cloud

• AgentforceRevenue Management (ARM)

Certifications:

• Salesforce Certified Administrator —required.

• Salesforce Certified Platform Developer I — preferred (Platform Developer II andAgentforceSpecialista plus).

Applicant Privacy Notice

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.