System Engineer II

Deltek, Inc; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Deltek, Inc. seeks an experienced Identity & Access Specialist to design, administer, and improve Entra ID and Active Directory environments. You will manage hybrid identity, SSO, and governance while automating workflows with PowerShell and Microsoft Graph. Strong collaboration with security and ITSM teams is essential.

The role emphasizes Zero Trust controls, AI-assisted automation, and proactive incident response to ensure reliable identity services across the organization.

Qualifications

• 5+ years in enterprise Microsoft identity environments, with hands-on depth in Entra ID (Azure AD), Active Directory, and Microsoft 365 administration.
• Advanced troubleshooting across identity, authentication, and access management.
• Proficient automation & scripting with PowerShell and Microsoft Graph API/SDK.
• Experience designing or administering Conditional Access, MFA, and identity protection controls.
• Familiarity with identity governance platforms (Saviynt, SailPoint, Okta IGA) and ITSM integration.

Responsibilities

• Own the design, administration, and continuous improvement of Entra ID and Active Directory, including user lifecycle management and hybrid identity.
• Manage AD domain services, DNS, GPOs, and overall directory health to ensure reliability.
• Design and support Conditional Access, MFA, and identity security controls aligned to Zero Trust.
• Manage Enterprise Applications, SSO integrations (SAML, OAuth, OIDC), and SCIM provisioning.
• Drive identity governance practices including RBAC and access certifications; integrate with governance platforms.
• Automate identity operations using PowerShell and Microsoft Graph to improve efficiency.

Skills

Entra ID

Active Directory

Microsoft 365 admin

PowerShell scripting

Microsoft Graph API

Conditional Access

MFA security controls

AI Copilot / AI agents

Tools

Saviynt

SailPoint

Okta IGA

Microsoft Graph SDK

ServiceNow

Job description

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Position Responsibilities

Key Responsibilities

Identity & Access Management (Primary Focus)

• Own the design, administration, and continuous improvement of Microsoft Entra ID and Active Directory, including user lifecycle management, hybrid identity, directory synchronization, and authentication services.
• Manage Active Directory domain services, replication, domain controllers, DNS integration, FSMO roles, Group Policy, and overall directory health.
• Design and support Conditional Access, MFA, passwordless authentication, and identity security controls aligned to Zero Trust principles.
• Manage Enterprise Applications, App Registrations, SSO integrations (SAML, OAuth, OIDC), SCIM provisioning, and access automation.
• Drive identity governance practices including RBAC, least-privilege access, access certifications, and integration with Saviynt.
• Automate identity operations using PowerShell, Microsoft Graph, and workflow automation platforms to improve efficiency and user experience.

Messaging & Collaboration (Supporting Scope)

• Administer Exchange Online, hybrid mail flow, and Microsoft Teams, including distribution lists, shared mailboxes, and transport rules.

• Troubleshoot escalated issues related to mail delivery, Outlook, calendaring, and their integration with identity services.

Operations, Reliability, and Incident Management

• Own resolution of complex incidents and service requests through ITSM platforms (e.g., ServiceNow), ensuringtimelycommunication and adherence to SLAs.

• Lead or participate in on-call rotation and major incident response as a senior escalation point.

• Drive root cause analysis and problem management, translating recurring issues into permanent fixes and system improvements.

Automation and AI-Driven Process Improvement

• Design and maintain PowerShell scripts and automation workflows (including Microsoft Graph API) that streamline identity and access operations end‑to‑end.

• Champion an automation‑first approach, identifying manual processes across identity platform operations that can be eliminated or self‑serviced.

• Leverage AI‑powered tools such as Microsoft Copilot, scripting assistants, and workflow automation platforms to accelerate troubleshooting, generate scripts, improve documentation, and surface operational insights.

• Apply AI to enhance identity governance activities such as access reviews, anomaly detection, and reporting.

User Experience and Continuous Improvement

• Partner with service desk, endpoint, and security teams to resolve identity and access issues and elevate the overall user experience.

• Analyze recurring access and authentication trends; build knowledge base content and self‑service capabilities to reduce ticket volume.

• Mentor junior team members on identity concepts, tooling, and troubleshooting methodology.

Qualifications

Required Qualifications

• 5+ years of experience supporting enterprise Microsoft identity environments, with hands‑on depth in Entra ID (Azure AD), Active Directory, and Microsoft 365 administration.

• Advanced troubleshooting skills across identity, authentication, and access management.

• Strong understanding of directory services, group policy, DNS, and access control models (RBAC, least privilege).

• Proficient automation & scripting with PowerShell, AI agents using Copilot & Claude, including experience with Microsoft Graph API/SDK for automation.

• Demonstrated experience designing or administering Conditional Access, MFA, and identity protection controls.

Preferred Qualifications

• Experience with identity governance concepts or platforms (e.g., Saviynt, SailPoint, Okta IGA, CyberArk) — access certifications, entitlement management, SoD.

• Familiarity with Microsoft Defender for Office 365 and broader identity‑related security controls.

• Experience with audit, compliance, or access to attestation processes (e.g., SOX controls).

• Experience with ITSM platforms such as ServiceNow.

• Experience using AI tools and developing agents (e.g., Microsoft Copilot) to improve operational efficiency and automation.

• Microsoft certifications in Azure or Microsoft 365 (e.g., SC-300, MS-102) are a plus.

Applicant Privacy Notice

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.