Team Lead – Lead Gen & Appointments (Night Shift, Cebu)

Select VoiceCom; Cebu City; On-site; PHP 360,000 - 720,000; Full time

Benefits offered by this job

Night shift

Career development opportunities

Job summary

Select VoiceCom in Cebu IT Park is seeking a Team Leader to oversee lead generation and appointment setting. You will supervise agents, coach performance, and ensure campaigns meet quality standards in a fast-paced call center environment.

The role emphasizes process improvement and data-driven leadership, with night shift and on-site work in Cebu. The company highlights attractive benefits and opportunities for career development under its American and Australian ownership.

Qualifications

• Oversee lead generation and appointment setting operations.
• Coach performance and drive agent development.
• Data-driven leadership with a focus on process improvements.

Responsibilities

• Supervise call center agents and monitor campaigns for quality.
• Guide performance coaching and ensure targets are met.
• Lead generation and appointment setting activities in a fast-paced environment.

Job description

Select VoiceCom in Cebu IT Park is seeking a Team Leader to oversee lead generation and appointment setting. You will supervise agents, coach performance, and ensure campaigns meet quality standards in a fast-paced call center environment.

The role emphasizes process improvement and data-driven leadership, with night shift and on-site work in Cebu. The company highlights attractive benefits and opportunities for career development under its American and Australian ownership.