Team Lead (Data Conversion)

Straive; Parañaque; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Straive in the Philippines is seeking an experienced data operations leader to oversee the end-to-end data conversion lifecycle, from extraction and mapping to transformation, validation, and delivery. This role ensures operational efficiency, high-accuracy data quality, and strong client relationships across complex data pipelines.

You will manage and mentor team leads and data specialists, optimize processes to meet SLAs, and serve as the primary operational contact for client reports and

Qualifications

• Leadership experience: minimum 3 years in a team lead or supervisory role within a BPO or data-centric operation.
• Domain expertise: strong grasp of the data conversion lifecycle (ETL, schema mapping, validation).
• Education: Bachelor's degree in Computer Science, Data Management, IT, Engineering, Math, or related field.
• Skills: strong analytical, process-mapping, and client communication abilities.

Responsibilities

• Data Lifecycle Oversight: manage end-to-end transformation, mapping, cleansing, and validation workflows across structured and unstructured datasets.
• Process & SLA Optimization: analyze client specs to streamline pipelines, implement automation, shorten turnarounds, and maintain strict SLA/data governance standards.
• Team Leadership: direct, mentor, and capacity-plan for team leaders and data specialists to meet high accuracy and throughput targets.
• Client Management: serve as an operational contact for client reports, project updates, and quality improvement initiatives.

Skills

Leadership

Data lifecycle expertise

Analytical skills

Client communications

Education

Bachelor's degree in CS/IT/Engineering/Data

Tools

ETL tools

Job description

Overseas the end-to-end data conversion lifecycle—from extraction and mapping to transformation, validation, and delivery. This role ensures operational efficiency, high-accuracy data quality, and strong client relationships across complex data pipelines.

Key Responsibilities

• Data Lifecycle Oversight: Manage end-to-end data transformation, mapping, cleansing, and validation workflows across structured and unstructured datasets.
• Process & SLA Optimization: Analyze client specs to streamline pipelines, implement automation, shorten turnarounds, and maintain strict SLA/data governance standards.
• Team Leadership: Direct, mentor, and capacity-plan for team leaders and data specialists to meet high accuracy and throughput targets.
• Client Management: Serve as an operational contact for client reports, project updates, and quality improvement initiatives.

Qualifications

• Leadership Experience: Minimum 3 years in a team lead or supervisory role within a BPO or data-centric operation.
• Domain Expertise: Strong grasp of the data conversion lifecycle (ETL, schema mapping, data validation, and unstructured-to-structured processing).
• Education: Bachelor’s degree in Computer Science, Data Management, IT, Engineering, Math, or a related field.
• Skills: Strong analytical, process-mapping, and client communication abilities.

Preferred Qualifications

• Exposure to automation tools, scripting, or AI-assisted data extraction.
• Background in Lean Six Sigma or process optimization.
• Experience managing large-scale document or digital asset conversion projects.