TaskUs La Union Hiring Newbie Agents No BPO Experience Required

TaskUs; San Fernando; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Competitive pay

Training & coaching

HMO & benefits

People-first culture

Career growth

Stable accounts

Job summary

TaskUs La Union is now hiring Customer Service Representatives to join a stable BPO setting without requiring Metro Manila relocation. The role focuses on handling inquiries with empathy across phone, chat, or digital channels, depending on account.

You’ll be part of a supportive, people-first team and receive paid training to build confidence and competence. Ideal candidates have at least 1 year in customer service and 2 years of college, with strong English communication and a customer-focused

Qualifications

• At least 1 year of Customer Service experience (BPO or Non-BPO).
• 2 years of College Completed.
• Open to applicants from customer-facing industries, such as: Fast food & restaurants, Retail & supermarkets, Hotels, resorts, and tourism services.
• Willing to work onsite in TaskUs La Union.

Responsibilities

• Handle customer inquiries with professionalism and empathy.
• Understand customer needs and provide accurate, helpful solutions.
• Communicate clearly via phone, chat, or digital channels (account-dependent).
• Follow structured processes and system-guided tools.
• Maintain service quality, productivity, and customer satisfaction standards.
• Work with a supportive team in a people-first environment.

Skills

Good English communication skills

Customer service experience

Detail-oriented

Team player

Willing to work shifting schedules

Education

2 years of College Completed

Open to customer-facing industries (fast food, retail, hotels)

Job description

Job Description

? NOW HIRING! CUSTOMER SERVICE REPRESENTATIVES - TASKUS LA UNION

Rare BPO Opportunity in La Union | Customer-Facing Experience Accepted

Looking for a stable BPO job in La Union without needing full call center experience?
TaskUs La Union is now hiring Customer Service Representatives and is open to applicants with BPO or non-BPO customer service backgrounds. This is a rare opportunity to build a BPO career without relocating to Metro Manila.

If you’ve worked in restaurants, retail, hotels, or service roles, this could be your next big career move.

? Job Overview – Customer Service Representative

As a Customer Service Representative, you will:

• Handle customer inquiries with professionalism and empathy
• Understand customer needs and provide accurate, helpful solutions
• Communicate clearly via phone, chat, or digital channels (account-dependent)
• Follow structured processes and system-guided tools
• Maintain service quality, productivity, and customer satisfaction standards
• Work with a supportive team in a people-first environment

? Why Join TaskUs La Union?

• Competitive salary package based on experience
• Paid training with hands-on coaching and support
• HMO coverage and government-mandated benefits
• People-first culture with strong work-life balance
• Career growth opportunities within TaskUs
• Stable accounts and long-term employment

? Prime Location - TaskUs La Union

• Ideal for applicants from La Union and nearby provinces
• No need to relocate to Metro Manila
• Enjoy a balanced lifestyle while building a professional career
• Work near home in a supportive and modern office environment

? Grow Your Career with TaskUs

TaskUs is known for promoting from within. High performers can advance to roles such as SME, QA, Team Leader, and Trainer, even if they started from non-BPO backgrounds.

Job Qualifications

Who Can Apply

• At least 1 year of Customer Service experience (BPO or Non-BPO)
• 2 years of College Completed
• Open to applicants from customer-facing industries, such as:
• Fast food & restaurants (Jollibee, McDonald's, KFC, Chowking, Starbucks)
• Retail & supermarkets (SM, Robinsons, Puregold, Ace Hardware)
• Hotels, resorts, and tourism services
• Sales associates, front desk, or service crew roles
• Willing to work onsite in TaskUs La Union

Other Qualifications

• Good English communication skills
• Customer-focused, patient, and professional
• Detail-oriented and willing to learn new systems
• Team player with a positive attitude
• Willing to work shifting schedules