Talent Services L&D_Associate_ASEAN Learning Deployment Coordinator

EY; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

EY is seeking a Learning Deployment Coordinator – Associate in Taguig, Philippines to support the learning needs of its employees. Responsibilities include managing logistics for learning events, deploying courses, and maintaining relationships with business stakeholders.

The ideal candidate has strong project management skills, is proficient in Microsoft Office, and can multitask effectively. This role is crucial for ensuring effective learning delivery across various platforms.

Qualifications

• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Manage deployment of learning courses across various channels.
• Build and maintain relationships with business stakeholders.
• Support deployment projects and liaise with teams for learning administration.
• Manage logistics for learning events including registrations and attendance.
• Deliver end-to-end logistics for learning events.
• Prepare and analyze learning reports and monitor training consumption.
• Manage operational budgets and training costs.
• Provide onsite support during training events.
• Manage content on SharePoint site.

Skills

Dynamic, organized, and solution-oriented.

Project management skills

Familiarity with virtual delivery platforms

Proficiency in Microsoft Office applications

Strong interpersonal skills

Communication skills

Ability to work under pressure

Multi-task effectively

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Learning Deployment Coordinator – Associate (ASEAN)

Team: Asean Learning & Development Team

Reports to: Asean Learning & Development Leader

Key stakeholders: Service Line Business Teams

Purpose: To support the learning needs of our people

Key Responsibilities

• Learning Deployment Management: Manage the deployment of Global, Regional, or Country learning courses across various delivery channels (virtual/physical classrooms, webcasts, eLearning, etc).
• Build and maintain relationships with business stakeholders.
• Support deployment projects and liaise with teams for learning administration.
• Ensure compliance with established controls.
• Class and Participant Management: Manage overall logistics for learning events, including attendance lists and registrations via the in‑house learning system; manage participant registration, scheduling, communication, and queries; manage instructor and learner scheduling and communication.
• Deliver end‑to‑end logistics for learning events, setting up training rooms, monitoring and reporting absentees, providing logistical support to instructors, organizing virtual/physical classroom materials, producing virtual sessions, and serving as emcee.
• Manage post‑course administration: Continuing Education (CE) processing, CE records maintenance, sending course evaluation requests, compiling evaluation results, conducting learning compliance checks, and arranging for make‑up sessions.
• Reporting and Continuous Improvement: Prepare and analyze learning reports, monitor training consumption, assess continuous process improvement on training needs and compliance, handle queries from instructors and learners, and contribute to effective measurement of learning solutions.
• Budget and Vendor Management: Manage operational budgets, review monthly pre‑billing reports, monitor training costs, coordinate vendor and venue management, source, coordinate, and process invoices.
• Additional Duties: Manage conference and event logistics, provide on‑site support during overseas/external training events, monitor and process professional qualification programs, manage SharePoint site content, and perform any other duties as assigned.

Skills and Attributes for Success

• Dynamic, organized, and solution‑oriented.
• Project management skills and familiarity with virtual delivery platforms.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong interpersonal and communication skills.
• Ability to work under pressure and multi‑task effectively.

Qualifications

• Bachelor’s degree or equivalent experience preferred.