Talent Acquisition Specialist (Support and Leadership) - 5-month contract

Pinintel; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Job summary

Pinnacle Intelligence in Alabang, Muntinlupa City, Metro Manila, Philippines, is seeking a Talent Acquisition Specialist to design and execute recruitment strategies. You will manage end-to-end recruitment, onboarding, and stakeholder coordination, ensuring a seamless candidate experience with adherence to compliance and integrity.

You will collaborate across departments to build pipelines, screen candidates, and deliver offers while supporting continuous improvement and reporting to leadership.

Qualifications

• Bachelor's degree in Business, Human Resources, Industrial Psychology, or related field.
• 3 to 5 years of full-cycle recruitment experience, preferably in the BPO industry.
• Proven expertise in sourcing, competency profiling, interviewing, and behavioral assessments.
• Experience recruiting across corporate, executive, support, and leadership roles.
• Strong stakeholder management and relationship-building capabilities.
• Excellent English communication skills, written and verbal.
• High attention to detail and critical thinking ability.
• Proactive, collaborative, and able to work independently with minimal supervision.
• Proficient in Microsoft Office and familiar with recruitment platforms and tools.
• Amenability: Willing to work full onsite in Alabang, Muntinlupa. Available for a mid-shift work schedule from 12:00 PM to 9:00 PM (or adjusted based on operational requirement).

Responsibilities

• Craft compelling job postings and recruitment materials that resonate with qualified candidates.
• Ensure postings comply with policies and regulatory standards.
• Maintain applicant logs and recruitment records for audit purposes.
• Optimize sourcing channels to attract a steady stream of high-quality candidates.
• Build and manage candidate pipelines to meet current and future hiring needs.
• Screen candidates against criteria and deliver shortlists to hiring managers.
• Prepare offers, contracts, and candidate notifications.
• Conduct pre-offer checks such as reference checks when required.
• Support TA Manager in achieving team productivity and performance goals.
• Foster strong partnerships with Operations and Business Units.
• Lead calibration sessions to align on role profiles and hiring expectations.
• Communicate status through meetings, calls, and reports.
• Monitor recruitment metrics daily, weekly, and monthly.
• Maintain audit-ready documentation and ATS updates.
• Recommend process improvements and new sourcing strategies.
• Manage onboarding: background checks, regulatory clearances, and medical requirements.
• Coordinate start dates and handovers with HR and other stakeholders.
• Assist with orientation and onboarding activities as needed.
• Mentor recruitment support staff and share daily updates to leadership.
• Monitor attrition trends and contribute to retention initiatives.
• Suggest improvements to recruitment policies and practices.
• Perform ad hoc tasks to support business objectives and the Quality Management System.

Skills

Full-cycle recruitment

Sourcing

Behavioral assessments

Stakeholder management

English communication

Attention to detail

Independent work

MS Office / recruitment tools

ATS proficiency

Shifts flexibility

Education

Bachelor's degree in Business, HR, Industrial Psychology, or related field

Tools

Applicant Tracking System (ATS)

Job description

Department: Talent Acquisition

Reports To: Talent Acquisition Manager

Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines

As a Talent Acquisition Specialist within Pinnacle Intelligence's Recruitment Operations team, you will play a pivotal role in driving our hiring engine forward. You'll design and execute recruitment strategies that attract top-tier talent, ensuring every step of the process reflects our commitment to Accelerate with Precision. From sourcing to onboarding, you'll collaborate across departments to deliver a seamless candidate experience while upholding the highest standards of compliance and integrity. This role demands agility, strategic thinking, and a passion for building strong partnerships hallmarks of our value to Shift into High Gear.

Key Responsibilities:

1. Recruitment Operations

• Craft compelling job postings and recruitment materials that resonate with qualified candidates.
• Ensure all postings comply with company policies and regulatory standards.
• Maintain accurate applicant logs and recruitment records in line with audit requirements.
• Optimize sourcing channels to ensure a consistent flow of high-quality candidates.
• Build and manage candidate pipelines to meet current and future hiring needs.
• Conduct candidate screenings aligned with company and client-specific criteria.
• Deliver shortlists of qualified candidates to hiring managers for evaluation.
• Prepare and issue offer letters, contracts, and candidate notifications.
• Perform pre-offer assessments such as reference checks when required.
• Participate in recruiter certification activities including calibration and observation sessions.
• Support the TA Manager in achieving team productivity and performance goals.

2. Stakeholder Management

• Foster strong partnerships with Operations and Business Unit stakeholders.
• Lead calibration sessions to align on role profiles and hiring expectations.
• Ensure timely and transparent communication through meetings, calls, and reports.

3. Reports Management

• Monitor and report on daily, weekly, and monthly recruitment metrics.
• Maintain organized documentation to meet internal and external audit standards.
• Accurately update applicant tracking systems and recruitment tools.
• Recommend process enhancements and innovative sourcing strategies.

4. Onboarding

• Manage post-offer processes including background checks, regulatory clearances, and medical requirements.
• Maintain candidate engagement through the onboarding phase.
• Coordinate start dates and handovers with HR, Training, and other stakeholders.
• Assist with orientation and onboarding activities as needed.
• Support documentation collection and validation for pre-employment requirements.

5. Leadership and Support

• Provide mentorship and guidance to recruitment support staff.
• Prepare and distribute daily recruitment updates to leadership.

6. Attrition Monitoring & Continuous Improvement

• Monitor attrition trends and contribute to retention initiatives.
• Recommend and implement improvements to recruitment policies and practices.
• Perform ad hoc tasks to support business objectives and uphold our Quality Management System.

Skills & Qualifications:

• Bachelor's degree in Business, Human Resources, Industrial Psychology, or related field.
• 3 to 5 years of full-cycle recruitment experience, preferably in the BPO industry.
• Proven expertise in sourcing, competency profiling, interviewing, and behavioral assessments.
• Experience recruiting across corporate, executive, support, and leadership roles.
• Strong stakeholder management and relationship-building capabilities.
• Excellent English communication skills, written and verbal.
• High attention to detail and critical thinking ability.
• Proactive, collaborative, and able to work independently with minimal supervision.
• Proficient in Microsoft Office and familiar with recruitment platforms and tools.
• Flexible and willing to work on shifting or rotating schedules.
• Amenability: Willing to work full onsite in Alabang, Muntinlupa. Available for a mid-shift work schedule from 12:00 PM to 9:00 PM (or adjusted based on operational requirement).

Why Join Pinnacle Intelligence?

At Pinnacle, we don't just fill roles, we build careers. You'll be part of a team that values precision, integrity, and momentum. We empower our people to grow, innovate, and lead with purpose. If you're ready to Shift into High Gear, we're ready to welcome you.