Talent Acquisition Specialist

InterContinental Hotels Group; Southern Manila District; On-site; PHP 400,000 - 700,000; Full time

Job summary

InterContinental Hotels Group is seeking an experienced recruiter support professional to handle requisitions, source candidates, and build candidate pipelines across client groups. You will screen candidates by phone, present top matches to Hiring Managers, and facilitate an efficient selection and offer process.

Your role involves using Taleo for requisition and candidate management, maintaining data accuracy, and delivering targeted reports to support HR leadership and client needs.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2–5 years HR, Recruiting or Sourcing experience.
• Strong knowledge of recruitment processes and candidate sourcing.

Responsibilities

• Create requisitions and manage candidate pipelines.
• Screen candidates by telephone and assess fit for roles.
• Coordinate interviews (in-person or virtual) with Hiring Managers.
• Deliver branded offer packets and complete onboarding forms.
• Develop client-specific reporting on status and time-to-fill.

Skills

Candidate assessment

Communication skills

Customer service

Analytical skills

Education

Bachelor's degree

Tools

Taleo

Job description

Role Purpose

Manage recruiting support activities for specific client groups. Own and manage resourcing responsibilities that require some subject matter expertise, such as creating requisitions, sourcing passive candidates, creating candidate pipelines, conducting telephone screens, and presenting most qualified candidates to the appropriate Hiring Managers. Facilitate an efficient selection and candidate offer process.

Key Accountabilities

• Thorough understanding of candidate attraction, candidate assessment and candidate experience principles
• Experienced in creating detailed and compelling requisitions. An in-depth understanding of the role this plays in employer brand integrity and company brand integrity, and the intersection of candidate pools and guest pools.
• Use the Applicant Tracking Systems (Taleo) for requisition and candidate management, as well as creating regular reports in support of specific client groups. This will include:
  • creating requisitions while meeting or exceeding department SLAs
  • creating job postings when new jobs descriptions are approved for recruiting
  • maintaining Taleo sources and pre-screening questions (under the direction of the Global Talent Systems Manager for the AMER region)
  • maintain candidate dispositions and position status as well as other Taleo data pertinent to candidate tracking, candidate handling (OFCCP compliance and regulations) and position management
• Maintain complete and accurate information on requisitions and candidate activity. Partner with the ER/LR CoE to ensure that Resourcing activities support our required government reporting needs.
• Comply with the Company's organization policies and practices relating to employment, maintain compliance with Department of Labor and related government agencies' regulations and ensure that recruiting efforts are in compliance with EEO/AA plan.
• Review and assess applicants against job criteria and make determinations on qualifications for posted roles. Filter the candidate slate to progress the best fit for review by the Hiring Manager
• Partner with the Hiring Manager to ensure that all candidates receive communication on status in the application process. Special focus on checking for internal applicants and referral applicants and ensuring they receive special attention and communication as per global directives.
• Liaise with Hiring Managers and candidates to schedule multi-part in person or virtual interviews, including any necessary travel arrangements, ensuring that all stakeholders are kept updated and have finalized itineraries.
• Facilitate the offer process by working with the Hiring Manager to obtain all offer information (including any sign on bonus, relocation, immigration or special offer considerations) then liaising with HR Coordinator/Specialist to deliver a branded offer packet to the candidate within the department SLAs.
• Complete myHR New Hire forms within department SLAs
• Develop and deliver client specific reporting on job status, time to fill and other metrics in support of the department's reporting needs. Review and analyze the data and identify trends - communicate findings to the HR and Resourcing Leadership.
• Maintain a consistent, high quality customer-focused orientation. Listen to and communicate with customer to obtain all required information necessary to determine and address their specific needs; tactfully explain why, if service cannot be provided. Respond to individuals in manner and timeframe promised or follow-up to explain status. Provide clear, accurate information; explain procedures or materials or provide supplemental information; anticipate problems or questions.

Key Skills & Experiences

Education -

Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience.

Experience -

2 to 5 years HR, Recruiting and/or Sourcing related experience with demonstrated technical proficiency related to the position. Prefer experience in a recruiting/resourcing functions.

Technical Skills and Knowledge -

• Knowledge of applicable Federal, State and local employment laws.
• Experience in developing and delivering direct sourcing and candidate pipeline plans.
• Experience in candidate interviewing, assessment and selection.
• Excellent oral and written communication, and interpersonal skills.
• Effective analytical/assessment skills and strong consultative skills to advise and guide hiring managers/applicants.
• Indepth knowledge of Applicant Tracking Systems - strongly prefer Taleo experience (version 12 or higher).
• Strong understanding and experience delivering in a high touch, high service resourcing function. Able to juggle multiple responsibilities while meeting or exceeding department SLAs.
• Must have a high focus on both manager and candidate experience, understanding how online processes and the human-computer interaction intersection drive the employment value proposition
• Highly developed customer service skills.
• Strong PC skills (to include knowledge of MS Office software package)