Talent Acquisition Specialist

MicroSourcing International; Manila; Hybrid; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Bonuses

Flexible work arrangements

Group life insurance

Paid time-off with cash conversion

Job summary

MicroSourcing International in Manila is seeking a Talent Acquisition Specialist to own the end-to-end hiring process across tracks, ensuring timely delivery of client requirements as per agreed hiring processes and turnaround times.

This role covers sourcing, screening, conducting behavioral interviews, preparing offers, and maintaining strong client communications. It supports a wide range of recruitment activities in a fast-paced, dynamic BPO environment.

Qualifications

• BA/BS degree or equivalent experience.
• 1-3 years of employment and recruitment operations.
• Experience recruiting Philippines call center/BPO roles.
• Familiarity with recruitment and sourcing/marketing.
• Ability to work long and flexible hours.
• Experience in a fast-moving, dynamic environment.

Responsibilities

• Sourcing: creates and updates job postings, sources candidates, screens applications, and aligns with hiring managers.
• Recruitment: endorses candidates to managers, negotiates offers, and manages client communications and hiring tools.
• Other: keeps hiring data up-to-date, analyzes data to improve processes, and conducts other duties as assigned.

Skills

Verbal communication

Written communication

Interviewing

Stakeholder management

Time management

Candidate sourcing

Education

BA/BS degree or equivalent

Tools

Excel

PowerPoint

MS Word

Job description

Position: Talent Acquisition Specialist

Location: Metro Manila

Work setup & shift: Hybrid | Day shift

Engagement Type: Fixed Term

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

The Talent Acquisition Specialist will be responsible for the End-to-End Hiring process for all tracks assigned and ensures the timely and effective completion of the client's hiring requirements as per agreed hiring process and turnaround time.

This person is responsible for the process for all open tracks. The wide range of activities includes, but not limiting to: placing job ads, making call-outs, scheduling interviews, conducting behavioral interviews, client communication, placement etc.

Key Responsibilities

A) Sourcing:

• Addresses the requests / inquiries of hiring manager/s in a timely manner
• Conducts regular calibration sessions with hiring managers, if requested to, to ensure alignment in terms of profile
• Creates and updates job postings on Company's website and different job portals
• Where needed develops under guidance of the Sourcing Manager, effective sourcing channels as well as new ones in order to gain access to new labor pools;
• Screens all applications received from various sourcing initiatives and ensure to meet the credentials and qualifications, appropriate skills and knowledge, and experiences of candidates required per position

B) Recruitment:

• Ensures regular endorsement of candidates to the hiring manager for review
• Facilitates the hand off process and communicates updates on new hires to stakeholders (Operations and Human Resources)
• Regularly communicates hiring updates to the hiring manager
• Generate employment contracts and conducts Job Offer
• Facilitates other client-specific tests / processes
• Reviews / implements / manages recruitment tools and processes assigned
• Provides regular updates to stakeholders

C) Other

• Keep updated on industry trends and practices pertaining to sourcing and recruitment. This includes primarily competitor intelligence, and make recommendations based on these information
• Performs other duties as may be assigned either in support of divisional / departmental goal attainment or for his personal and professional training, education or development as programmed by superiors. This includes, but shall not be limited to paper- and phonescreening, making call-outs, scheduling candidates etc.
• Ensures that data in Microstatus or where requested spreadsheets for the tracking of the hiring process are timely and accurately updated.
• Utilizes the data gathered / reports generated, experience gained to establish recommendations to improve the process.

Qualifications and Requirements

• Relevant BA/BS degree or equivalent experience
• 1-3 year experience with employment and recruitment operations
• Must have knowledge and experience in recruitment of various positions in the Philippines for the call center/BPO industry
• Familiarity with all human resource areas specifically, recruitment and sourcing / marketing
• Familiarity working in fast-moving, dynamic working environment/industry
• Good interpersonal relationship skills with employees at all levels - management and rank-and-file
• Good quantitative and analytical skills with strong attention to detail
• Good verbal, written communication and presentation skills
• Good planning, organizational and coordination skills
• General working knowledge of various software applications such as Microsoft Word, PowerPoint and Excel
• Ability to process a high volume of detailed work in a short time frame and meet tight deadlines
• Ability to manage multiple tasks and projects simultaneously
• Good analytical problem solving and decision-making skills
• Good people skills
• Willing to work long and flexible hours

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply