Talent Acquisition Associate - Fixed Term

Alorica Inc.; Angeles; On-site; PHP 180,000 - 240,000; Full time

Job summary

Alorica Inc. in the Philippines is seeking a customer service professional to accurately document and update records in required systems, while learning programs, systems, and procedures to perform the job effectively.

You will represent the highest standards of the brand, maintain a positive attitude, listen actively, and help teammates in a fast-paced environment. This role emphasizes strong communication, problem solving, attention to detail, and the ability to adapt to change while

Qualifications

• 1-2 years customer service experience – telephone experience
• Ability to remain highly motivated in a service environment
• Analytical thinker and problem solver
• PC proficiency
• Attention to detail and quality-oriented
• Highly energetic with motivation to assist Customers and other team members
• Active listening skills
• Multi-task oriented
• Excellent listening and interpersonal skills
• Confident and positive attitude
• Adaptive to change
• Excellent oral and written communication skills

Responsibilities

• Accurately document and update records in required systems
• Understand all programs, systems, and procedures necessary to perform the job effectively
• Represent highest standards of the brand

Skills

Customer service

Telephone experience

Active listening skills

Attention to detail

Education

High School Diploma

Job description

MAIN RESPONSIBILITIES:

• Accurately document and update records in required systems
• Understand all programs, systems, and procedures necessary to perform the job effectively
• Represent highest standards of the brand

HIGHLY PREFERRED EDUCATIONAL QUALIFICATIONS:

• High School Diploma or Equivalent experience

HIGHLY PREFERRED PROFESSIONAL EXPERIENCE / QUALIFICATIONS:

• 1-2 years customer service experience – telephone experience
• Ability to remain highly motivated in a service environment
• Analytical thinker and problem solver
• PC proficiency
• Attention to detail and quality-oriented
• Highly energetic with motivation to assist Customers and other team members
• Active listening skills
• Multi-task oriented
• Excellent listening and interpersonal skills
• Confident and positive attitude
• Adaptive to change
• Excellent oral and written communication skills

Equal Opportunity Employer

Alorica is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.