Systems Engineer (Hyper-V and VMware)

Deltek Systems (Philippines), Ltd.; Makati; In loco; PHP 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Deltek Systems (Philippines), Ltd. is seeking an experienced Infrastructure Administrator to deploy, manage, and optimize Windows and Linux environments across on-prem, hybrid, and cloud setups. You will work with Hyper-V/VMware, IaC, scripting, and ITSM processes to ensure secure, resilient operations.

You will collaborate with security, networking, and application teams, driving automation and continuous improvement while maintaining thorough documentation and runbooks.

Competenze

• 4+ years of Windows and Linux System Administration or IT Infrastructure Operations, preferably in enterprise environments.
• Experience administering Windows Server 2019 or newer, Ubuntu, and RHEL.
• Hands-on experience with Hyper-V, VMware and other enterprise virtualization tech.
• Familiarity with enterprise storage and backup, cloud compute/storage networking, and security configurations.
• Experience with scripting (PowerShell; Python or Bash is a plus).
• Knowledge of IaC or configuration management tools (Jenkins, Terraform, Ansible).
• Experience with ITSM, incident, problem, change, and request management processes.
• Proficiency using Jira, ServiceNow, or similar work-management tools.
• Awareness of AI-assisted tools and automation for troubleshooting and operations.

Mansioni

• Deploy, configure, maintain, and optimize Windows Server environments (2019 onward).
• Administer and troubleshoot Windows and Linux servers for availability, performance, security, and compliance.
• Manage Hyper-V and VMware virtualization platforms, including provisioning, capacity planning, HA, and migrations.
• Support virtualization automation platforms such as VMware Aria Automation where applicable.
• Monitor and support SAN and enterprise storage, including capacity management and migrations.
• Administer public cloud environments in AWS and Azure, including IAM, backup, security, and cost optimization.
• Support hybrid infrastructure operations by troubleshooting cross-environment connectivity.
• Develop and improve automation scripts using PowerShell, Python, or Bash to reduce manual work.
• Apply Infrastructure as Code and automation tools like Jenkins, Terraform, and Ansible.
• Implement system hardening, patching, vulnerability remediation, and compliance alignment.
• Perform monitoring, log analysis, performance tuning, incident investigation and RCA.
• Explore AIOps and observability capabilities, including anomaly detection and self-healing.
• Utilize Generative AI tools to assist with troubleshooting and documentation while adhering to security policies.
• Manage infrastructure work through Jira and ITSM processes (stories, incidents, changes, requests).
• Implement, test, and maintain backup and disaster recovery solutions.
• Support lifecycle management, capacity forecasting, technology refreshes, and migrations.
• Maintain accurate technical docs, runbooks, and knowledge articles.
• Research and recommend infrastructure technologies to reduce risk and cost.
• Collaborate with multiple teams to resolve issues and deliver improvements.

Conoscenze

Windows Administration

Linux Administration

Hyper-V

VMware

Scripting

IaC (Terraform/Ansible)

Cloud platforms (AWS)

Cloud platforms (Azure)

ITSM processes

Jira

Strumenti

Jira

ServiceNow

Terraform

Ansible

Descrizione del lavoro

KeyResponsibilities

• Deploy, configure, maintain, and optimize Windows Server environments, including supported versions from Windows Server 2019 onward.

• Administer and troubleshoot Windows and Linux servers, ensuring system availability, performance, security, and compliance with established standards.

• Manage and support Hyper-V and VMware virtualization platforms, including virtual machine provisioning, resource allocation, cluster health, high availability, capacity planning, and migration.

• Support virtualization automation and management platforms, including VMware Aria Automation (formerly vRealize Automation/VRA), where applicable.

• Monitor and support SAN and enterprise storage platforms, including capacity management, performance monitoring, storage provisioning, and server/storage migration activities.

• Administer and support public cloud environments in AWS and Microsoft Azure, including virtual compute resources, storage, networking, identity and access management, monitoring, backup, security, and cost optimization.

• Support hybrid infrastructure operations by troubleshooting connectivity and dependencies between on-premises environments, colocation facilities, and public cloud platforms.

• Develop, maintain, and improve scripts and automation workflows using PowerShell, Python, Bash, or other appropriate tools to reduce manual effort and improve operational consistency.

• Identify opportunities to apply Infrastructure as Code (IaC), configuration management, and repeatable deployment practices using tools such as Jenkins, Terraform and Ansible.

• Implement and maintain system hardening, security configurations, vulnerability remediation, patching, and compliance requirements in coordination with infrastructure and security teams.

• Perform infrastructure monitoring, log analysis, performance tuning, incident investigation, and root-cause analysis to maintain service reliability.

• Explore and implement AIOps and observability capabilities, including alert correlation, anomaly detection, trend analysis, predictive capacity monitoring, proactive identification of infrastructure risks, and self-healing.

• Use Generative AI tools such as Claude, ChatGPT, or Microsoft Copilot, to assist with troubleshooting, scripting, documentation, knowledge discovery, and operational analysis, while validating outputs and following company security and data-handling policies.

• Manage infrastructure work through Jira and established ITSM processes, including stories, incident, problem, change, request, task, backlog, and work-priority management.

• Implement, test, and maintain backup and disaster recovery solutions, including recovery procedures and alignment with defined DR plan.

• Support infrastructure lifecycle management, capacity forecasting, technology refreshes, platform migrations, and continuous improvement initiatives.

• Maintain accurate technical documentation, standard operating procedures, operational runbooks, and knowledge articles.

• Research, evaluate, and recommend infrastructure technologies and solutions that address operational challenges, strengthen security, improve resilience, or reduce cost.

• Collaborate with infrastructure, cloud, security, application, network, and service management teams to resolve technical issues and deliver infrastructure improvements
  

Qualifications:

• 4+ years of experience in Windows and Linux Systems Administration or IT Infrastructure Operations, preferably in an enterprise environment.

• Strong hands-on experience administering and troubleshooting Windows and Linux Server environments, including Windows Server 2019 or later, Ubuntu, and RHEL.

• Solid experience with Hyper-V, VMware, or comparable enterprise virtualization technologies.

• Working knowledge of enterprise storage platforms, preferably Pure Storage, HPE Nimble, Dell EMC, or similar technologies.

• Experience with server provisioning, virtual machine management, infrastructure migrations, performance tuning, and capacity planning.

• Working knowledge of Linux administration, including system services, permissions, storage, networking, logs, troubleshooting, and security configuration.

• Practical working knowledge of at least one major public cloud platform, with familiarity or experience in both AWS and Microsoft Azure preferred.

• Understanding of cloud infrastructure components, including compute, storage, networking, identity and access management, monitoring, backup, and security.

• Experience with scripting and automation, particularly PowerShell; working knowledge of Python or Bash is an advantage.

• Familiarity with Infrastructure as Code or configuration management tools such as Jenkins, Terraform and Ansible is an advantage.

• Understanding of ITSM principles and experience supporting incident, problem, change, and request management processes.

• Experience using Jira, ServiceNow, or similar tools to manage operational work, track tasks, maintain backlogs, and document resolutions.

• Knowledge of server security hardening, vulnerability remediation, patch management, access controls, and compliance requirements.

• Familiarity with infrastructure monitoring, alerting, log analysis, and performance or capacity management tools.

• Willingness and ability to adopt AI-assisted tools and automation to improve troubleshooting, operational efficiency, documentation, and service delivery.

• Strong analytical, troubleshooting, research, documentation, and problem-solving skills.

• Ability to work independently on assigned tasks, collaborate across technical teams, and prioritize work based on business impact and operational risk.