Infrastructure Engineer

NCS Philippines; Taguig; Hybrid; PHP 900,000 - 1,500,000; Full time

Job summary

NCS Philippines is seeking an Infrastructure Engineer to design, implement, and maintain scalable IT infrastructure across cloud and on‑premises environments. You will work with servers, storage, networks, and automation to support reliable services and secure operations.

Responsibilities include IaC development, patching, backups, monitoring, and collaborating with cross‑functional teams to ensure performance, resilience, and compliance with security standards.

Qualifications

• Bachelor’s or Master’s degree in IT or equivalent.
• 3-5 years’ experience in infrastructure engineering, system administration, or a related role.
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, Hyper‑V, KVM).
• Experience in managing Windows and/or Linux server environments.
• Exposure to network configuration, storage systems, and backup solutions.
• Experience with automation tools (Ansible, Terraform, PowerShell, Bash).

Responsibilities

• Design, build, and configure infrastructure solutions (servers, storage, network, virtualization, and cloud services) to meet business and technical requirements.
• Develop and maintain Infrastructure-as-Code (IaC) templates and automation scripts to streamline provisioning and configuration.
• Ensure solutions are scalable, cost-effective, and aligned with architecture standards.
• Work with application, development, and operations teams to ensure infrastructure meets application requirements.
• Monitor infrastructure performance and capacity; proactively identify and resolve issues.
• Perform patching, upgrades, and system tuning to maintain security, stability, and performance.
• Maintain backup, recovery, and disaster recovery systems.
• Diagnose and resolve infrastructure incidents within SLAs.
• Collaborate with cross-functional teams for service restoration and root cause analysis.
• Implement and enforce infrastructure security best practices and compliance requirements.
• Monitor systems for vulnerabilities, applying security patches and configurations as needed.
• Support audits and provide documentation for regulatory compliance.
• Identify opportunities to improve infrastructure efficiency, automation, and reliability.
• Maintain accurate documentation of infrastructure designs, configurations, processes, and recovery procedures.
• Research and recommend emerging technologies to enhance infrastructure capabilities.

Skills

Analytical thinking

Troubleshooting

Communication

Documentation

Multitasking

Independent

Team collaboration

Education

Bachelor's or Master’s in IT

Tools

AWS

Azure

GCP

VMware

Hyper-V

KVM

Ansible

Terraform

PowerShell

Bash

Windows

Linux

Job description

GENERAL RESPONSIBILITIES

The Infrastructure Engineer is responsible for designing, implementing, maintaining, and supporting the organization’s IT infrastructure, ensuring high availability, performance, scalability, and security. This role covers cloud and on-premises infrastructure, networks, servers, storage systems, and related services, supporting both operational stability and business growth.

DUTIES AND RESPONSIBILITIES

Infrastructure Design & Implementation

• Design, build, and configure infrastructure solutions (servers, storage, network, virtualization, and cloud services) to meet business and technical requirements.

• Develop and maintain Infrastructure-as-Code (IaC) templates and automation scripts to streamline provisioning and configuration.

• Ensure solutions are scalable, cost-effective, and aligned with architecture standards.

• Work with application, development, and operations teams to ensure infrastructure meets application requirements.

Operations & Maintenance

• Monitor infrastructure performance and capacity, proactively identifying and resolving issues.

• Perform patching, upgrades, and system tuning to maintain security, stability, and performance.

• Maintain backup, recovery, and disaster recovery systems, ensuring minimal downtime.

Troubleshooting & Support

• Diagnose and resolve infrastructure incidents, problems, and outages within defined SLAs.

• Collaborate with cross-functional teams to ensure service restoration and root cause analysis.

Security & Compliance

• Implement and enforce infrastructure security best practices and compliance requirements.

• Monitor systems for vulnerabilities, applying security patches and configurations as needed.

• Support audits and provide documentation for regulatory compliance.

Continuous Improvement & Documentation

• Identify and implement opportunities to improve infrastructure efficiency, automation, and reliability.

• Maintain accurate documentation of infrastructure designs, configurations, processes, and recovery procedures.

• Research and recommend emerging technologies to enhance infrastructure capabilities.

JOB SPECIFICATIONS

• Education - At least graduate with a Bachelor’s or Master’s Degree in IT or equivalent.

• Related Work Experience - 3-5 years’ experience in infrastructure engineering, system administration, or a related role.

  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, Hyper‑V, KVM).

  • Experience in managing Windows and/or Linux server environments.

  • Exposure to network configuration, storage systems, and backup solutions.

  • Experience with automation tools (Ansible, Terraform, PowerShell, Bash).

• Knowledge - knowledgeable in the following:

• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN).

• Familiarity with ITIL service management practices.

• Knowledge of high availability, clustering, and load balancing.

• Understanding of information security principles and compliance standards (ISO 27001, PCI-DSS, etc.).

• Skills :

• Strong analytical and troubleshooting skills.

• Ability to manage multiple priorities and deliver on time.

• Effective communication and documentation skills.

• Proactive, self-motivated, and adaptable to change.

• Ability to work independently and in cross-functional teams.