Systems Data Analyst

RingCentral; Manila; On-site; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Comprehensive HMO package

Paid time off

Quarterly performance bonus

Employee assistance programs

Job summary

Dormont Manufacturing Co is hiring a Business Systems Analyst for their Manila office. The ideal candidate will support business processes by implementing and redesigning operations based on sales data analysis.

Responsibilities include updating Salesforce data, collaborating with departments, and performing business process improvements. Candidates should have at least 2 years of relevant experience and skills in Python, SQL, and Salesforce.

The role offers a comprehensive benefits package, including medical coverage and paid time off.

Qualifications

• At least 2 years of experience in business process design or similar work experience.
• Experience as a Systems Analyst or Configuration Analyst.
• Intermediate skills in Python for data analysis.

Responsibilities

• Update Salesforce data and perform ETL processes.
• Apply project management skills for cross-functional collaboration.
• Review sales data for integrity and manage data updates.

Skills

Business process design

Data analysis (Python)

Salesforce knowledge

SQL

Project management

Tools

Salesforce

Tableau

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Business Systems Analyst – Sales Insights and Analytics

We are looking for a Business Systems Analyst to work across multiple departments to support business process implementation and redesign initiatives that optimize operations by reviewing sales accounts data.

Responsibilities

• Update Data in Salesforce. Conduct ad hoc or batch updates on the accounts in Salesforce that adhere to the Sales Rules of Engagement. Perform ETL processes to update data in Salesforce.
• Project Management. Apply project management skills and cooperate with cross-functional teams.
• Collaboration and Partnership. Collaborate with leaders across different departments to create and improve requirements. Build relationships, prioritize tasks, and achieve milestones.
• Review Sales Data. Review existing sales data to ensure integrity and accuracy, and manage data (extract, review, update) using various tools.
• Business Analysis. Perform business process analysis and improvements on current rules/policies to define sales data/accounts and oversee their updates.
• Process Documentation. Develop and document process workflows that improve team efficiency and ensure data accuracy.

Qualifications

• Translating business rules and processes into easy‑to‑understand visual workflows.
• At least 2 years of experience in business process design, documentation, or similar work experience.
• At least 2 years experience as a Systems Analyst or Configuration Analyst.
• Intermediate skills in Python, specifically for data analysis and wrangling.
• Working knowledge in SQL and Salesforce (preferred).

Desired Qualifications

• Experience handling sales data via Salesforce.
• Excellent communication skills, including listening, presentation, and written communication.
• Critical thinking and presentation skills to assemble, interpret, and apply critical thinking to data to help counsel decisions.
• Hands‑on experience with CRM and business intelligence tools such as Hadoop, Salesforce, and Tableau.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• In‑depth knowledge of Salesforce reporting.
• Willingness to work a morning shift (6 am – 3 pm MNL).
• Willingness to work a hybrid setup (10–11 days in office per month, Cubao or Ortigas).

Benefits

• Comprehensive HMO package (medical and dental).
• Paid time off and paid sick leave.
• Quarterly performance bonus.
• Employee assistance and wellness programs.

Acquire BPO is an equal‑opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.