Systems and Digitization Officer

DMCI Homes Property Management Corp.; Philippines; On-site; PHP 446,000 - 670,000; Full time

Job summary

DMCI Homes Property Management Corp. in Makati is seeking a Senior HR Associate to coordinate PMO digitalization efforts, liaise with IT and vendors, and support system rollouts.

Ideal candidates have a bachelor’s degree and at least 1 year in property management or PMO support, with strong communication and end-user support skills, and willingness to be assigned in Makati.

Qualifications

• Strong communication and customer service skills.
• Experience coordinating with multiple stakeholders (IT, vendors, internal teams).
• Experience supporting end-users and system rollouts or digitalization initiatives.

Responsibilities

• Coordinates with internal teams, external partners, and vendors to gather and align digitalization requirements for property sites.
• Supports system development by helping define test scenarios, conducting user testing, and coordinating with Business Analysts and Developers on technical and design concerns.
• Acts as the main point of contact for system-related issues, user concerns, and provides ongoing administrative support to PMOs.
• Leads system rollout by cascading information, conducting orientations, and training end-users to ensure proper adoption.
• Recommends process improvements through standardization and automation initiatives to improve PMO operations (e.g., billing, collections, requests, announcements).

Skills

Communication

Customer service

Stakeholder coordination

End-user support

Education

Bachelor’s degree in IT/Management/Office Administration

Job description

Hybrid - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

JOB ROLES

• Coordinates with internal teams, external partners, and vendors to gather and align digitalization requirements for property sites.
• Supports system development by helping define test scenarios, conducting user testing, and coordinating with Business Analysts and Developers on technical and design concerns.
• Acts as the main point of contact for system-related issues, user concerns, and provides ongoing administrative support to PMOs.
• Leads system rollout by cascading information, conducting orientations, and training end-users to ensure proper adoption.
• Recommends process improvements through standardization and automation initiatives to improve PMO operations (e.g., billing, collections, requests, announcements).

JOB QUALIFICATIONS

• Graduate of any Bachelor’s degree, preferably related to IT, Management, or Office Administration.
• With at least 1 year of relevant experience in property management, PMO support, systems implementation, process improvement, or administrative/project coordination roles (preferably in a residential setting).
• Has exposure to coordinating with multiple stakeholders (e.g., IT, vendors, internal teams) and supporting system rollouts, user testing, or digitalization initiatives within property operations.
• Possesses strong communication and customer service skills, with experience supporting end-users and handling system or operational concerns.
• Willing to be assigned in Makati City.

Preview

DMCI Homes Property Management Corp. Careers

Senior HR Associate DMCI Homes Property Management Corp.

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