System Support Analyst: SQL & Tech Troubleshooter

Millennium Business Services, Inc.; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

Millennium Business Services, Inc. is seeking a Technical Support specialist in Makati, Philippines. The ideal candidate will have strong SQL knowledge to investigate and resolve application-related incidents. Responsibilities include troubleshooting data issues, monitoring support tickets, and providing technical assistance for hardware, software, and network concerns. Candidates should have experience with databases like SQL Server, MySQL, or PostgreSQL, as well as basic troubleshooting skills in Windows and networking.

Qualifications

• Strong SQL knowledge including joins, subqueries, and troubleshooting queries.
• Experience with databases such as SQL Server, MySQL, or PostgreSQL.
• Basic hardware troubleshooting skills related to Windows workstations.

Responsibilities

• Investigate and resolve application-related incidents and user issues.
• Use SQL queries to troubleshoot data issues and validate records.
• Monitor and respond to support tickets within SLA.

Skills

Strong SQL knowledge

Analytical and problem-solving skills

Basic troubleshooting knowledge in Windows O.S

Tools

SQL Server

MySQL

PostgreSQL

Incident management systems

Job description

Millennium Business Services, Inc. is seeking a Technical Support specialist in Makati, Philippines. The ideal candidate will have strong SQL knowledge to investigate and resolve application-related incidents. Responsibilities include troubleshooting data issues, monitoring support tickets, and providing technical assistance for hardware, software, and network concerns. Candidates should have experience with databases like SQL Server, MySQL, or PostgreSQL, as well as basic troubleshooting skills in Windows and networking.