System Specialist

ABS-CBN Broadcasting; Manila; On-site; PHP 420,000 - 620,000; Full time

Job summary

ABS-CBN Corporation seeks a System Specialist to monitor applications, automate workflows, and integrate MAMS, Transcoders, and Subtitling Solution to meet client needs.

You will assist in application development, workflow documentation, and procedures, providing 2nd level support and ensuring system performance. Strong scripting, IT infrastructure, and CI/CD experience are valued.

Qualifications

• Graduate degree in engineering or computer science related field preferred.
• 2+ years related experience preferred.
• Expert in MAMS, broadcast, digital media and online delivery/distribution.
• Proficient in IT software applications/systems analysis and design.

Responsibilities

• Monitor daily operations of applications and systems.
• Provide 2nd level support for identified systems (MAMS, Transcoders, Subtitling Solution).
• Administer file downloads, transcoding, and delivery to platforms.
• Prepare monthly reports on conversions, transcoding, and delivery requests.
• Maintain user profiles and access rights for systems.
• Assist in research on latest digital/media tech and workflows.
• Document policies, procedures, and workflows.

Skills

MAMS

Transcoders

Subtitling Solution

Git

PowerShell

Linux CLI

CI/CD

HTML

Python

Ruby

MS Office

Flowcharting

Education

BS Industrial Engineering

Electronics and Communication

Computer Engineering

Computer Science

Tools

Git

Job description

The System Specialist is responsible for the daily monitoring of all applications, systems automation and integration of the company’s identified system/s such as MAMS, Transcoders, Subtitling Solution to ensure that services and requirements of the clients are met. Also assist on application development, workflow documentation and procedures for Company’s identified system/s.

• Handles overall functionality and provide 2nd level support of Company’s identified system/s such as MAMS, Transcoders, Subtitling Solution.
• Administers and secure downloading request, video standards conversion, transcoding, and uploading / delivery of digital materials to various repurposing platforms.
• Configure workflow, migration rules, and file format specifications required by clients.
• Prepares monthly summary report of digital media conversion, transcode and delivery requests & ensures that all approved requests are credited to the company
• Prepares technical records, administer client’s media storage allocation/capacity and monitors media content delivery / transaction of the Company.
• Administers, validates and monitors user profile & access rights of all users of Company’s identified system/s such as MAMS, Transcoders, Subtitling Solution, etc.
• Ensures MAMS and/or other Company’s identified system/s connectivity on Tapeless environment (POST, TOC, BQM, Digital Platform)
• Assist in research for the latest changes and innovations within the digital / online platform landscape, media technology advancements and business reporting tool.
• Prepares, analyzes and reviews policies, procedures & workflows in accordance with the defined goals, objectives, and work standards of the company prior to its implementation
• Monitors, analyzes and validates performance of all systems and suggests appropriate enhancements for the improvement of the company’s operations
• Formulates training guidelines, demonstrates and cascades skills & expertise to staff
• Handles inquiries related to Company’s identified system/s such as MAMS general processes and use of the other system applications
• Provides periodic summary reports on all system-related issues & concerns and recommended changes or action steps if applicable
• Ensures that all queries & assistance needed by the clients are met and customer feedbacks & complaints are monitored and addressed in order to continually improve the effectiveness of the company’s system & to meet the requirements of clients
• Complies with the corrective actions in order to eliminate causes of nonconformities encountered to prevent its recurrence
• Assists in the formulation of preventive actions to eliminate the causes of potential nonconformities in order to prevent their occurrence
• Performs any other duties and responsibilities assigned from time to time

REQUIREMENTS

• Graduate of BS Industrial Engineering, Electronics and Communication, Computer Engineering or Computer Science graduate preferred
• At least 2 years related working experience preferred
• Expert in MAMS, broadcast, digital media and online delivery / distribution
• Proficient in different IT Software Applications/Systems Analysis and Design
• Proficient in different IT Hardware & Network system
• Proficient in Git
• Has the ability to generate process workflows, project reports, minutes and status reports
• Expert in computer operations (spreadsheet, word processing and database system)
• Advance Flowcharting and MS Office
• Proficient in Windows PowerShell and Linux command line functions
• Experience with CI/CD workflows
• Basic HTML / Python / Ruby Programming
• Flexible and can work with minimum supervision
• Good oral and written communication skills
• Can work under pressure
• Keen with details