System and Network Administrator - Onsite role

Career at Callmax Solutions - Philippines; Imus; Sur place; PHP 500 000 - 800 000; Plein temps

Résumé du poste

Career at Callmax Solutions - Philippines is seeking an experienced IT Systems and Network Administrator to deliver end-to-end network, server, security, and cloud support for MSP clients. You will implement, monitor, and optimize client networks, Windows and Linux servers, and cloud services such as Azure and AWS, while maintaining documentation and proactive communication.

The role emphasizes troubleshooting, vendor coordination, disaster recovery planning, and continuous improvement in a

Qualifications

• Minimum 5 years of experience in system and network administration, preferably in an MSP or similar environment.
• Strong knowledge of TCP/IP, LAN/WAN, DHCP, DNS, Windows Server environments, and Linux systems.
• Certifications such as CCNA, MCSE, CompTIA Network+ are highly desirable.

Responsabilités

• Implement, maintain, and troubleshoot client network solutions including routers, switches, firewalls, and wireless systems.
• Manage and support client servers (Windows and Linux), including installations, updates, and maintenance.
• Handle cloud administration tasks for Azure AWS and related services.
• Use RMM tools to monitor client environments and perform routine maintenance.
• Ensure security and compliance with industry standards and client policies.
• Develop and test backup and disaster recovery plans to ensure business continuity.
• Provide high-level technical support and effective communication with clients.
• Maintain comprehensive documentation of networks, systems, and processes; prepare regular reports.
• Collaborate with vendors to resolve issues and manage warranties/service agreements.
• Stay updated with latest technologies to recommend improvements to clients' IT environments.

Connaissances

Networking concepts

Windows Server

Linux systems

Troubleshooting

Communication

Formation

CCNA

MCSE

CompTIA Network+

Outils

VMware

Hyper-V

Azure

AWS

Description du poste

1. Client Network Management: Implement, maintain, and troubleshoot network solutions for clients, including routers, switches, firewalls, and wireless systems. Ensure optimal performance and security of client networks.

2. Server and Systems Administration: Manage and support client servers (Windows and Linux), including system installations, updates, and maintenance. Troubleshoot server-related issues and optimize system performance.

3. Cloud Administration: Manage and support M365 Administration including licensing, Teams, SharePoint, Exchange, Azure, Identity, and Purview.

4. Remote Monitoring and Management (RMM): Utilize RMM tools to proactively monitor client environments, identify potential issues, and perform routine maintenance tasks.

5. Security and Compliance: Implement and manage security measures to protect client data and infrastructure. Ensure compliance with industry standards and client-specific security policies.

6. Backup and Disaster Recovery: Manage and monitor backup solutions for clients. Develop and test disaster recovery plans to ensure business continuity.

7. Client Support and Communication: Provide high-level technical support to clients. Communicate effectively with clients to identify needs and evaluate alternative business solutions.

8. Documentation and Reporting: Maintain accurate and comprehensive documentation of client networks, systems, and processes. Prepare regular reports for both internal and client review.

9. Vendor Management: Work with hardware and software vendors to resolve issues and manage warranties/service agreements.

10. Continuous Improvement: Stay updated with the latest technologies and trends to recommend improvements and enhancements to clients' IT environments.

Qualifications:

• Minimum of 5 years of experience in system and network administration, preferably in an MSP or similar environment.
• Strong knowledge of networking concepts (TCP/IP, LAN/WAN, DHCP, DNS), Windows Server environments, and Linux systems.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Familiarity with cloud services (e.g., Azure, AWS) is advantageous.
• Relevant certifications (e.g., CCNA, MCSE, CompTIA Network+) are highly desirable.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service skills.