System Analyst (PH)

VA Claims Insider, LLC; Philippines; Remote; PHP 766,000 - 918,000; Full time

Job summary

Benefits Command, LLC is seeking a full-time System Analyst to provide technology and systems support for its client, VA Claims Insider, LLC (VACI). The role focuses on Google Workspace, GoHighLevel, and related business tools to ensure secure access, licensing, and reliable configurations.

You will handle day-to-day technical support, troubleshoot issues, and help with basic automations and workflows used by internal teams.

Qualifications

• Experience administering Google Workspace and supporting cloud-based business systems.
• Experience with GoHighLevel (GHL), SaaS administration, workflow automation, and UAM.
• Strong troubleshooting skills and ability to work with remote teams.

Responsibilities

• Administer Google Workspace users, groups, licenses, and shared drives.
• Onboard/offboard users across platforms with proper provisioning and data transfer.
• Monitor Google Drive storage and support data retention cleanup practices.
• Track SaaS subscriptions and identify unused or redundant licenses.
• Support platform security, including two-step verification and audit logs.
• Configure GoHighLevel sub-accounts, fields, pipelines, and settings.
• Build and maintain basic automations and workflows across platforms.
• Provide general tech support for Google Business Profile, Cloudflare, hosting, etc.
• Troubleshoot issues and fix broken workflows/automations.
• Document system configurations and access protocols; provide user training.
• Coordinate with VACI contacts on priorities and requirements.
• Perform other tech and systems-related services as requested.

Skills

Google Workspace administration

GoHighLevel (GHL) administration

SaaS administration

Workflow automation

User access management

Troubleshooting

Tools

GoHighLevel (GHL)

Job description

SYSTEM ANALYST

Benefits Command, LLC

Compensation: US $1,200/month paid bi-weekly
Engagement Type: Full-Time Independent Contractor
Contracting Entity: Benefits Command, LLC
Client Supported: VA Claims Insider, LLC (VACI)

Location: Remote - Philippines

Position Overview

Benefits Command, LLC is seeking a full-time System Analyst to provide technology and systems supportservices for its client, VA Claims Insider, LLC (VACI).
The System Analyst will help manage, secure, and maintain VACI's core business systems and technologyplatforms. The role will focus primarily on Google Workspace, GoHighLevel (GHL), and related businesstools, ensuring user access, storage, licensing, security, and system configurations are properly
maintained.
This position will also provide day-to-day technical support, troubleshoot system and automation issues,and assist with basic workflows and automations used by internal teams.

Key Responsibilities

• Administer Google Workspace, including users, groups, organizational units, licensing, permissions,and shared drives.
• Manage user onboarding and offboarding across designated platforms, including account provisioning,access removal, and data and file ownership transfers.
• Monitor and manage storage usage across Google Drive and shared drives and support appropriately data retention and cleanup practices.
• Track software subscriptions, licensing, and usage across Google and other SaaS platforms andidentify unused or redundant subscriptions.
• Support platform security practices, including two-step verification, access reviews, sharing policies,and audit log monitoring.
• Manage and configure GoHighLevel (GHL) sub-accounts, snapshots, custom fields, pipelines, and related system settings.
• Build and maintain basic automations and workflows within GHL, Google Workspace, and other designated platforms.
• Provide general technical support for Google Business Profile, Cloudflare, web hosting, and other business technology platforms.
• Troubleshoot technical issues reported by internal teams and identify and resolve broken workflows or automations.
• Maintain documentation of system configurations, processes, procedures, and access protocols.
• Provide guidance and training to users regarding company systems, tools, security practices, and established procedures.
• Coordinate with designated VACI contacts regarding priorities, system requirements, technical issues, and service needs.
• Perform other technology and systems-related services within the scope of the engagement as reasonably requested by Benefits Command.

Contractor Requirements

The successful contractor should have experience administering Google Workspace and supporting cloud-based business systems. Experience with GoHighLevel (GHL), SaaS administration, workflow automation,user-access management, and troubleshooting is strongly preferred.
The contractor must:

• Be located in the Philippines and able to provide services remotely.
• Provide their own computer and other equipment necessary to perform the services.
• Maintain reliable, secure internet access and an appropriate remote working environment.
• Be able to work effectively with U.S.-based teams and coordinate availability as required by the services being provided.
• Maintain the confidentiality and security of all Benefits Command, VACI, customer, employee, and proprietary information accessed through the engagement.
• Follow applicable information-security, system-access, and confidentiality requirements.

Engagement

This is an independent contractor engagement with Benefits Command, LLC. The contractor will provide services supporting Benefits Command's client, VA Claims Insider, LLC (VACI).
The contractor will coordinate with Benefits Command regarding the contractual engagement and with designated VACI personnel regarding the operational and technical services being provided. Nothing in this posting is intended to create an employment relationship between the contractor and VACI.