The Systems Administrator manages, maintains, and supports enterprise IT infrastructure and systems to ensure availability, security, performance, and reliability. In an enterprise environment, the role supports critical server, network, and data center services, collaborates with internal teams and external partners, and helps implement and troubleshoot infrastructure projects, including cloud support (preferably AWS).
Responsibilities
- Manage and monitor IT infrastructure: servers, OS, endpoints, routers, switches, firewalls, printers, LAN/WAN.
- Perform server administration: user/group management, security permissions, Group Policy, print services, monitoring.
- Monitor data center health and performance; troubleshoot hardware and system issues for high availability.
- Configure, deploy, test, and maintain servers, storage, virtualization environments, and related infrastructure.
- Manage backup, recovery, storage volumes, and remote replication for business continuity.
- Apply security updates, patches, and configurations to maintain system security and stability.
- Support cloud and infrastructure projects; troubleshoot complex issues and maintain Service Transition documentation.
Required Qualifications
- Bachelor’s degree in IT, Computer Science, Computer Engineering, or related field.
- 2+ years systems administration or IT infrastructure experience.
- Strong Windows/Linux server and operating system administration experience.
- Proficiency in Active Directory, Group Policy, virtualization, networking, and system monitoring.
- Experience with backup/recovery, storage management, and remote replication.
- Knowledge of cloud infrastructure, preferably AWS.
- Strong analytical problem-solving and communication for technical teams and partners.
Preferred Qualifications
- Enterprise or highly regulated environment experience.
- Experience supporting high-availability, business-critical systems.
- Knowledge of security, patch management, vulnerability management, and infrastructure hardening.
- Experience with IT service management or ITIL-based processes.
- Relevant certifications: AWS, Microsoft, Linux, VMware, or ITIL.