Surgical Scheduler & Patient Experience Lead

Staffing For Doctors; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Staffing For Doctors seeks an organized Surgical Coordinator & Patient Scheduler to oversee end-to-end scheduling and patient coordination. You will be the central link between patients, surgical facilities, and our clinical team, handling documentation, pre-op requirements, and a conflict-free calendar.

Responsibilities include coordinating across providers, communicating with patients, managing pre-op paperwork, and ensuring timely updates to all stakeholders in a fast-paced healthcare

Qualifications

• 2+ years of medical scheduling experience in a clinical setting.
• Solid understanding of surgical clearance processes and pre-op document tracking.
• Clear, professional written and verbal English communication.
• Experience with Electronic Health Record (EHR/EMR) systems and digital calendars.

Responsibilities

• Coordinate and schedule surgical procedures across providers, operating rooms, and centers.
• Align surgeon availability with facility block times and patient preferences to optimize the schedule.
• Communicate procedure details to patients by phone and email and provide pre-operative instructions.
• Collect, verify, and organize consent forms, physician orders, and clearance notes; track pre-op requirements.
• Maintain continuous communication with physicians, clinical staff, and facility schedulers to update changes in real time.

Skills

Medical scheduling

English comms

EHR/EMR access

Calendar management

Organization

Tools

EHR/EMR software

Cloud calendars

Job description

Staffing For Doctors seeks an organized Surgical Coordinator & Patient Scheduler to oversee end-to-end scheduling and patient coordination. You will be the central link between patients, surgical facilities, and our clinical team, handling documentation, pre-op requirements, and a conflict-free calendar.

Responsibilities include coordinating across providers, communicating with patients, managing pre-op paperwork, and ensuring timely updates to all stakeholders in a fast-paced healthcare