Supplier Relationship Senior Professional

QBE Group Shared Services Centre; Cebu City; On-site; PHP 391,000 - 614,000; Full time

Job summary

QBE Group Shared Services Centre in Cebu City is seeking a Contingent Worker for back-office procurement support. You will handle end-to-end supplier relationship management, contract administration, and governance compliance, working with internal stakeholders and suppliers to ensure data accuracy and timely reporting.

The role requires a bachelor's degree or equivalent, 1 year of relevant experience, and strong English communication.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• 1 year relevant experience.
• Strong attention to detail and excellent English communication skills.
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook for contract documentation, version control, reporting, and stakeholder communication.

Responsibilities

• Support end-to-end Supplier Relationship Management, ensuring effective coordination, communication, and issue resolution with stakeholders and suppliers
• Administer contract management activities, including documentation validation, compliance tracking, renewals support, and data maintenance
• Ensure compliance with procurement, supplier, and contract governance policies, escalating exceptions as needed
• Build and maintain strong relationships with internal customers, onshore partners, suppliers, and intermediaries
• Prepare and analyze regular and ad hoc supplier and contract reports, ensuring data accuracy and completeness
• Investigate data discrepancies, identify root causes, and coordinate corrective actions
• Maintain accurate, complete, and audit-ready supplier and contract records in relevant systems
• Manage and resolve supplier queries, issues, and complaints in line with escalation procedures
• Support governance forums and stakeholder meetings with performance insights, reporting, and action tracking
• Contribute to continuous improvement initiatives to enhance supplier performance, contract compliance, and operational efficiency

Skills

Attention to detail

English communication

Microsoft Office

Education

Bachelor's Degree or equivalent combination of education and work experience

Job description

Primary Details

Time Type: Full timeWorker Type: Contingent WorkerProcessing basic and routine back-office function related but not limited to Supplier Management duties

Primary Responsibilities

• Support end-to-end Supplier Relationship Management, ensuring effective coordination, communication, and issue resolution with stakeholders and suppliers
• Administer contract management activities, including documentation validation, compliance tracking, renewals support, and data maintenance
• Ensure compliance with procurement, supplier, and contract governance policies, escalating exceptions as needed
• Build and maintain strong relationships with internal customers, onshore partners, suppliers, and intermediaries
• Prepare and analyze regular and ad hoc supplier and contract reports, ensuring data accuracy and completeness
• Investigate data discrepancies, identify root causes, and coordinate corrective actions
• Maintain accurate, complete, and audit-ready supplier and contract records in relevant systems
• Manage and resolve supplier queries, issues, and complaints in line with escalation procedures
• Support governance forums and stakeholder meetings with performance insights, reporting, and action tracking
• Contribute to continuous improvement initiatives to enhance supplier performance, contract compliance, and operational efficiency

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• 1 year relevant experience

Preferred Competencies/Skills

• Strong attention to detail when reviewing contractual terms, service levels, pricing, and compliance requirements
• Excellent verbal and written communication skills (English) to support supplier engagement, negotiations support, and internal coordination
• Proficient in Microsoft tools (Excel, Word, PowerPoint, Outlook) for contract documentation, version control, reporting, and stakeholder communication

Preferred Knowledge

• Experience managing or supporting key supplier relationships within a contractual framework
• Exposure to procurement or contract management activities, including coordination of contract documentation and renewals
• Basic understanding of software contracts and different licence metrics
• Experience coordinating across a diverse range of internal and external stakeholders
• Experience working with cross-cultural and diverse operational teams

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills

Analytical Thinking, Business Management, Communication, Critical Thinking, Decision Making, Intentional collaboration, Managing performance, Negotiation, Operations Management, Process Improvements, Process Refinement, Procurement, Risk Management, Stakeholder Management, Supplier Management

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.