Supervisor – SEO & SEO Web

eClerx; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Job summary

eClerx Philippines is seeking an experienced Supervisor - SEO & SEO Web to lead a team of SEO Analysts and SEO Web Analysts. You will drive technical audits, on-page and off-page optimization, and oversee website builds and fixes while ensuring quality and SLA compliance.

The role demands strong coaching, performance management, and the ability to collaborate with cross-functional digital marketing teams to improve organic visibility and site performance.

Qualifications

• 2–4 years of experience in SEO, website development, or SEO-focused web delivery.
• At least one year of experience as a Team Leader, Supervisor, or People Manager.
• Strong working knowledge of technical SEO, crawlability, and Core Web Vitals.
• Familiarity with CMS platforms such as WordPress or Duda.
• Hands-on experience with Google Search Console and GA4.
• Familiarity with SEO platforms like SEMrush, Ahrefs, Moz, Screaming Frog, or equivalents.
• Experience managing teams in a metrics-driven agency, in-house, BPO, KPO, or digital marketing operations.

Responsibilities

• Lead, coach, and manage a team of SEO Analysts and SEO Web Analysts.
• Plan workload distribution, shift coverage, and daily priorities across teams.
• Oversee technical SEO audits, on-page/off-page optimization, and content updates.
• Review keyword strategies, site architecture recommendations, and technical SEO solutions.
• Prepare weekly and monthly performance reports covering SLA, quality, productivity, and trends.
• Coordinate with internal leaders and cross-functional digital marketing teams.

Skills

Leadership

Coaching

Performance management

Analytical skills

Communication

Excel/Sheets

Education

Bachelor's degree

Tools

Google Search Console

Google Analytics 4

SEMrush

Ahrefs

Moz

Screaming Frog

WordPress

Duda

Jira

Salesforce

Job description

Join eClerx Philippines and be Built for More.

We are looking for an experienced and hands-on Supervisor - SEO & SEO Web to lead teams responsible for search engine optimization and SEO-focused website development.

This role combines people leadership, SEO and web expertise, and performance management. You will oversee the delivery of technical SEO audits, on-page and off-page optimizations, content updates, website builds, redesigns, and technical fixes - ensuring that all deliverables meet agreed timelines, quality standards, and service-level commitments.

What You'll Do

• Lead, coach, and manage a team of SEO Analysts and SEO Web Analysts.
• Set clear expectations and conduct regular coaching and one-on-one performance discussions.
• Monitor team and individual performance against SLA, AHT, quality, productivity, and resource-utilization targets.
• Plan workload distribution, shift coverage, staffing capacity, and daily priorities across both teams.
• Conduct calibration sessions and quality reviews to maintain accuracy and reduce rework.
• Oversee technical SEO audits, on-page and off-page optimization, content updates, and website builds or fixes.
• Review keyword strategies, site architecture recommendations, and technical SEO solutions before delivery.
• Ensure website builds, redesigns, and page-level changes follow SEO, usability, brand, and technical standards.
• Investigate SLA or quality misses, determine root causes, and implement corrective action plans.
• Manage escalations involving unclear requirements, CMS or hosting limitations, platform issues, and workflow tools.
• Lead the onboarding, training, and cross-skilling of new and existing team members.
• Identify opportunities to improve processes, SOPs, workflows, quality controls, and automation.
• Prepare and present weekly and monthly performance reports covering SLA, quality, productivity, utilization, backlog, and organic search trends.
• Coordinate with internal leaders, business stakeholders, and cross-functional digital marketing teams.

What We're Looking For

• Bachelor’s degree in Marketing, Communications, Computer Science, Information Technology, or a related field, or equivalent practical experience.
• At least 2-4 years of experience in SEO, website development, or SEO-focused web delivery.
• At least one year of experience as a Team Leader, Supervisor, or People Manager.
• Strong working knowledge of technical SEO, including:
• Crawlability and indexation
• Page speed and Core Web Vitals
• Schema markup and structured data
• On-page and content optimization
• Off-page SEO and link-building fundamentals
• Familiarity with website development and CMS platforms such as WordPress, Duda, or similar systems.
• Hands-on experience with Google Search Console and Google Analytics 4.
• Familiarity with SEO platforms such as SEMrush, Ahrefs, Moz, Screaming Frog, or equivalent tools.
• Ability to review and troubleshoot SEO deliverables, website builds, redesigns, and technical fixes.
• Experience managing teams in a metrics-driven agency, in-house, BPO, KPO, or digital marketing operations environment.
• Strong coaching, performance management, analytical, and problem-solving skills.
• Proficiency in Excel or Google Sheets and experience preparing performance reports or dashboards.
• Strong written and verbal communication skills, with confidence in presenting results and action plans to stakeholders.

Preferred Qualifications

• Relevant SEO certifications from HubSpot, SEMrush, Moz, Google, or similar organizations.
• Web development or CMS-related certifications.
• Experience managing a blended SEO and web development team.
• Experience supporting local SEO, multi-location businesses, listings, or geo-targeted content.
• Exposure to workflow or ticketing platforms such as Salesforce, Jira, or similar tools.
• Experience participating in weekly or monthly business performance reviews.

How Success Will Be Measured

• SLA achievement
• Quality of SEO and web deliverables
• Team productivity and resource utilization
• Organic visibility, rankings, and traffic impact
• Escalation turnaround time
• Team development and cross-training progress

Why Join eClerx?

At eClerx, we believe careers should be Built for More - more opportunities to lead, more room to grow, and more meaningful ways to make an impact.

In this role, you will lead a multidisciplinary SEO and web team, strengthen your expertise across organic search and website delivery, and build a clear path toward broader leadership opportunities in Digital Marketing Operations.